DBS Mobile app with Note 5 issue

[cobi]

Hi all
I have this "security" issue when opening the DBS Mobile App.
It prompted a message to contact the manufacturer (that is Samsung)
Anyone has a solution? Thanks in advance.

 

[Momentumm]

Is your phone rooted? The app detects if there is anything inside the phone that may breach the app's security. It will give the same message to a jailbroken iPhone.

 

[renfred89]

Hi all
I have this "security" issue when opening the DBS Mobile App.
It prompted a message to contact the manufacturer (that is Samsung)
Anyone has a solution? Thanks in advance.

screenshot pls?

 

[cobi]

screenshot pls?

 

[renfred89]

have you updated your security policy updates?

settings>lock screen and security>other security settings>security policy updates

 

[cobi]

have you updated your security policy updates?

settings>lock screen and security>other security settings>security policy updates

It's updated. Still have issue... sad... sad.. sad

 

[5star_pundit]

It's updated. Still have issue... sad... sad.. sad

Bro try uninstall knox

 

[BraveCloudy]

I think got conflict with knox

 

[deathst]

Works here. Is your device rooted?

 

[renfred89]

Bro try uninstall knox

I think got conflict with knox

clones?

excuse me? Do you think DBS will make an app that contradicts with knox?

I'm also using the same with all my samsung devices including the older note 5, i could use it without any problem, how do you even explain this.

 

[renfred89]

It's updated. Still have issue... sad... sad.. sad

worse comes to worst, you need a reset of the phone.

if not, you might wanna try clearing the data for google play services and remove the any trace of the app's data, both obvious and hidden ones..