DELL SUCKS BIG TIME! DON'T ORDER FROM THEM!

[gkhchay]

I ordered a Dell laptop online on Dec 26 last year. On Jan 8, an Dell online salesperson called me to say that they ran out of stocks for the model that I order & asked if I would settle for an alternative model; he sent me the specs & I said OK, and asked him to go ahead to process my order.

On Jan 18, I called up Dell again as I did not receive any update via mail or phone regarding when my laptop will be delivered. The online salesperson said his system shows delivery date would be Jan 31 - I told him that's way too long - besides I ordered on Dec 26 and the supposed waiting time is supposed to be only 2 weeks. He said he'll contact the relevant department & call me back. He never did.

For the past week or so I've been calling Dell almost everyday & the online salespeople said they'll check & let me know but up to now, I'm still waiting for my laptop to be delivered. I sent a mail through their feedback page regarding this & all I got was a mail from another Dell idiot telling me my laptop would be delivered on Jan 31. That was on Wed.

This afternoon I called them up again & they said they'll check & revert to me on Monday. Then just now at about 5pm, I got a mail saying my laptop would be delivered on Feb 8!! WTF!! I'm going to call on Monday, ask for a VP's name & e-mail, write to him & make sure he/she gets my laptop delivered quickly & also make some heads roll.

Sh1t! I've never come across such a bloody sh1tty company before!!

 

[MVCPattern]

I ordered a Dell laptop online on Dec 26 last year. On Jan 8, an Dell online salesperson called me to say that they ran out of stocks for the model that I order & asked if I would settle for an alternative model; he sent me the specs & I said OK, and asked him to go ahead to process my order.

On Jan 18, I called up Dell again as I did not receive any update via mail or phone regarding when my laptop will be delivered. The online salesperson said his system shows delivery date would be Jan 31 - I told him that's way too long - besides I ordered on Dec 26 and the supposed waiting time is supposed to be only 2 weeks. He said he'll contact the relevant department & call me back. He never did.

For the past week or so I've been calling Dell almost everyday & the online salespeople said they'll check & let me know but up to now, I'm still waiting for my laptop to be delivered. I sent a mail through their feedback page regarding this & all I got was a mail from another Dell idiot telling me my laptop would be delivered on Jan 31. That was on Wed.

This afternoon I called them up again & they said they'll check & revert to me on Monday. Then just now at about 5pm, I got a mail saying my laptop would be delivered on Feb 8!! WTF!! I'm going to call on Monday, ask for a VP's name & e-mail, write to him & make sure he/she gets my laptop delivered quickly & also make some heads roll.

Sh1t! I've never come across such a bloody sh1tty company before!!

you can ask for discount..

i got a 60 dollars discount off a 260 monitor..($200)

 

[Almightygod]

Dell is the worst computer vendor out there!

In my opinion, dell is the worst computer vendor in the world. I bought a desktop 3 years ago. It had been giving me problems consistently. I had sent for repairs numerous times within the warranty period, till my warranty expires and I gave up totally. The worst experience is when I got fired up over my computer glitches but the Dell technician pretend not to understand my problem. I got so angry that I suffered a heart attack and got warded to A&E in SGH hospital. I stay in hospital for 3 days and nearly lost my life. I swear will never buy Dell again! All its computer parts are cheap and lousy, go for other brands if you don't want to die early.

 

[AizenSousuke]

I ordered a Dell laptop online on Dec 26 last year. On Jan 8, an Dell online salesperson called me to say that they ran out of stocks for the model that I order & asked if I would settle for an alternative model; he sent me the specs & I said OK, and asked him to go ahead to process my order.

On Jan 18, I called up Dell again as I did not receive any update via mail or phone regarding when my laptop will be delivered. The online salesperson said his system shows delivery date would be Jan 31 - I told him that's way too long - besides I ordered on Dec 26 and the supposed waiting time is supposed to be only 2 weeks. He said he'll contact the relevant department & call me back. He never did.

For the past week or so I've been calling Dell almost everyday & the online salespeople said they'll check & let me know but up to now, I'm still waiting for my laptop to be delivered. I sent a mail through their feedback page regarding this & all I got was a mail from another Dell idiot telling me my laptop would be delivered on Jan 31. That was on Wed.

This afternoon I called them up again & they said they'll check & revert to me on Monday. Then just now at about 5pm, I got a mail saying my laptop would be delivered on Feb 8!! WTF!! I'm going to call on Monday, ask for a VP's name & e-mail, write to him & make sure he/she gets my laptop delivered quickly & also make some heads roll.

Sh1t! I've never come across such a bloody sh1tty company before!!

I bought a monitor from them and when I send in for repairs they send me a refurbished one!!!! Mine was only 2 weeks old -_-

The delivery man was nice enough to 'pauto' them (reveal dell's 'scam/trick') and telling me to take a picture of the 'refurbished' monitor that he delivered to me as he knew I was told by Dell's customer service that I'll be getting a new one.

So I wasn't given a new monitor but a refurbished one. I was angry at Dell till today. However the good news is that the refurbished monitor still can be used without any problems till today... 1 years plus..