Dell U2312HM

[matchy]

seem like all got problem~

 

[dawntime]

Any issues just call dell for replacement.

 

[Boltersdriveer]

Hey guys. My monitor currently have some problems.

The left side of the monitor turned pink and there are white flashing panels from top to bottom.

Anybody have the same issues?

I had that issue too.. Just give Dell Technical Hotline a call and they'll send someone down to do a 1-1 exchange... Happened within 2 days for me

Bolts

 

[darka30n]

usb over displayport

Hi all,

Would like to ask if anyone knows if this monitor U2312HM supports USB data over DisplayPort? or any other monitors for that matter?

Thanks in advance~~ =)

 

[chicksub90]

if i have backlight bleeding, can i get a 1:1 exchange?
Or does it have to bleed beyond a certain threshold before it can count?

What about dead pixels?

 

[Kiwi8]

I realised that my U2312HM also has backbleeding problem.

Not so much as to the colour black, but certain colours like magenta (the color of KMPlayer) or yellow seem to make the problem bad. The bleeding starts from top right to the bottom right for about 10 cm.

So we just call 1800-280-3355 to request for exchange?

 

[chicksub90]

is the stand able to rotate the monitor into portrait mode?

 

[chicksub90]

and there doesn't seem to be a setting to stretch the screen.
there are options to move it vertical/horiztontally but it's greyed out...

 

[fongwk8]

is the stand able to rotate the monitor into portrait mode?

Yup, can rotate from landscape to portrait mode.

 

[getaurora]

i see i see.. i'll roll the dice and try for a replacement hopefully i'll get a good set.. thanks! ! !

Just a little update..

Called Dell, they asked to take photos of the problem and the purchase receipt (important to keep them!) and email to the officer. They also will ask the serial number behind your Dell monitor sticker.

A replacement was scheduled in about 2-3 days, the monitor was delivered to my house and the original one was returned to the same delivery guy. Just take note that you will have to keep all your power/vga cables as the replacement does not include them.

The new monitor (refurbished btw) still have the backlight bleeding problem at the same corner (bottom left) but not as obvious as my original one. I can live with it

 

[getaurora]

So we just call 1800-280-3355 to request for exchange?

Yes, that's the number i called.

You can refer to my experience posted earlier

 

[getaurora]

if i have backlight bleeding, can i get a 1:1 exchange?
Or does it have to bleed beyond a certain threshold before it can count?

What about dead pixels?

i just did an exchange (so as do some forumers here as well) for backlight bleeding. Not sure if there is any threshold, but you can refer to the pictures i posted earlier, the officer from Dell trigger a replacement without asking anything else on the issue after seeing the pictures.

I was told by some shop owners that Dell has 0 dead pixel policy, or so i read here as well:
Dell | Dell

 

[Kiwi8]

Yes, that's the number i called.

You can refer to my experience posted earlier

Thanks for posting your experience.

 

[GoToSea]

is it still recommended to buy this?
so many problem har

 

[dawntime]

is it still recommended to buy this?
so many problem har

This kind of thing heng or suay de. My U2312HM 9 months Le, still going strong. Backlight bleeding I barely notice when used for gaming and movies.

 

[guile]

I just bought this from Best Bargain. Last set $250 with 5 year warranty. I'm having a problem connecting it from my Lenovo Ideapad U410 which comes with a HDMI output only.

I used a HDMI to DVI connector but the monitor is not able to display 1920 x 1080 60hz... it keeps saying

"The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080@60Hz or any other monitor listed timing as er the monitor specifications."

This is even after i have already set it to that resolution in Graphics Settings.

The only resolution i can use to make something appear on the monitor is 800x600@60Hz.

Anyone has any idea what could be wrong??

 

[deathman91]

the 4x usb port doesnt work at all? or do i need to connect the upstream before it can be used?

 

[dawntime]

the 4x usb port doesnt work at all? or do i need to connect the upstream before it can be used?

It works. You need to connect the upstream cable before it starts to serve you.

 

[t258jgn]

Maybe is the HDMI to DVI connector problem

I just bought this from Best Bargain. Last set $250 with 5 year warranty. I'm having a problem connecting it from my Lenovo Ideapad U410 which comes with a HDMI output only.

I used a HDMI to DVI connector but the monitor is not able to display 1920 x 1080 60hz... it keeps saying

"The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080@60Hz or any other monitor listed timing as er the monitor specifications."

This is even after i have already set it to that resolution in Graphics Settings.

The only resolution i can use to make something appear on the monitor is 800x600@60Hz.

Anyone has any idea what could be wrong??

 

[Kiwi8]

the 4x usb port doesnt work at all? or do i need to connect the upstream before it can be used?

If u dun connect the upstream cable then how are the 4 usb ports going to communicate with the usb controller?