Desktop computer auto reboot when gaming/watching video

[DavidTiew]

Dear friends,

My current computer is having some issues.

My problem now is that when ever i am gaming e.g. Dota 2, Counter strike go. My computer tends to auto reboot itself,
This also happens when i am watching some HD videos.

I have update my GFX Drivers to the latest version and also have reset my bios to default and reset all my overclocking settings for my CPU .

The reboot is like a sudden lost of power and the computer just dies down and then comes back up automatically .

My gut feel tells me it might be my GFX up lorry already..
Cause there are times my HDMI port is not working when i try to connect it to my 2nd monitor.

Hopefully some one can advise me what are the steps i can take to rectified this situation.

Please refer below for my Rig details.

CPU- Intel Core i7 3770 K
PSU-500W
Mobo- Asrock z77 Extreme 3
GFX- MSI Twin froze 7850 AMD
8GB Corsair rm
1X SSD 2 X HDD
Corsair H80 Cooler.

Hope all the shi fu here can pls advise.

Thanks!

 

[wkweewee]

Hmm your h80 pump still working ma?? Can download hardware monitor to check your cpu and gpu temp on load.. normally if overheat will auto shut down de.

 

[jtjt00]

Maybe your PSU.

 

[yusoffb01]

Could be PSU or graphics. Change one first and see

 

[Kalikway]

betting on your psu.

how old is it?

and

any oc setting applied?

dl aida64 and run some stress tests

 

[DavidTiew]

My computer is about 3 years old now .

Will go back and download to do some test.

 

[gld998]

My computer is about 3 years old now .

Will go back and download to do some test.

your psu maybe under warranty still.. open up and check for the warranty sticker if its under 3 years

 

[DavidTiew]

How long does it normally take for them to fix it and return us back?

Cause I need the computer to be up for work. Thanks

 

[sacredrays]

fix what? rma psu is exchange for working one when they test and its faulty.. btw, what brand is yours?

 

[berber]

Try change to integrated GPU, see if the problem still persists..

 

[WindWaterWinter]

2 months back I had a similar issue.
play games halfway will auto reboot.
as times go by, watch youtube also would reboot.

used furmark to stress test GPU.
kept crashing my computer, but a few rare times will pass.
test with integrated GPU will pass.

I proceeded to do testing by exchanging some parts with my friend's PC.
concluded that it's the PSU fault.

changed the PSU, and it has worked since.

 

[DavidTiew]

I also believe it's the power supply. Yesterday I did some stress test to my gpu and CPU. Played a round of dota without crashing. Before all these I updated my bios's firmware. Dunno if it is related to my mother board.

Will bring the psu to see if it's spoil.

Thanks for all the help everyone appreciate it alot.

 

[DavidTiew]

hi guys, i just did a stress test on my GPU again ,

Did it for about 10mins and the computer auto rebooted again.

Temp for the gpu is running at about 65 degrees at 99% Load.

Please advise if the cause of reboot is most likely from the PSU or GPU.

thanks!

 

[Preacher1010]

hi guys, i just did a stress test on my GPU again ,

Did it for about 10mins and the computer auto rebooted again.

Temp for the gpu is running at about 65 degrees at 99% Load.

Please advise if the cause of reboot is most likely from the PSU or GPU.

thanks!

you have a problem with your GPU.
either claim your warranty repair or buy a new one.

before doing that - clean the insides of your desktop computer - inadequate cooling due to dust buildup. clean fans especially.
then try GPU test again.

 

[DavidTiew]

you have a problem with your GPU.
either claim your warranty repair or buy a new one.

before doing that - clean the insides of your desktop computer - inadequate cooling due to dust buildup. clean fans especially.
then try GPU test again.

Base on your experiences this should be a GPU issue?

Because from what i observe the temp looks to be in the okay range.