Didi Chuxing issues

trenzterra

Arch-Supremacy Member
Joined
Sep 18, 2002
Messages
20,628
Reaction score
516
Hi there,

I'm heading to Guangzhou for a 5d4n trip in the next 2 weeks and thought that to prep myself, it would be good to download some apps in advance, eg Didi Chuxing.

I've downloaded the app and tried to add a credit card. My first card went through, but then I realised I wanted to link another card instead. So I went to de-link the first card and tried to link another. From then on, linking a card will not work for me (even when I tried to link back my first card). I even tried deleting my account and re-creating it but it doesn't work...

Anyone know how to contact the customer support? It seems like I can only talk to a robot... Otherwise, does cash payment work fine in Guangzhou for DDCX?
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top