Does CDP have a habit of routinely disabling inactive web portal account?
So far it has happened to me twice in the last 5 years. I don't actively log in to check every month. I usually log in once a year or every 2 years. Each time it happens, I have to submit a form to reset password to get it reactivated again.
Since I am an inactive user, I also did not change my password. It just becomes disabled somehow and I cannot log in despite providing the right password.
Anyone encountered same issue as me?
So far it has happened to me twice in the last 5 years. I don't actively log in to check every month. I usually log in once a year or every 2 years. Each time it happens, I have to submit a form to reset password to get it reactivated again.
Since I am an inactive user, I also did not change my password. It just becomes disabled somehow and I cannot log in despite providing the right password.
Anyone encountered same issue as me?
