Thanks so much for your prompt response. Last question, do you know what is the option fee that jalan.net charges on the day of car collection? Are they referring to options like child seat, English GPS, etc? And any idea if there is additional charges for snow tires request?
Sorry for the many questions.
I figured you have sorted out Jalan registration ?
The options on Jalan are for Child Seat, Junior Seat or Baby Seat and whether you want to enrol in Nissan's Comprehensive Insurance cover. There is NO option to select English GPS or Snow Tires.
However, this could just be the limitation of the Jalan booking system as a broker.
In my previous bookings (in Hokkaido only), the actual car rental companies (ie Honda, Times Car, e-Rental Car) provide other options upon pick-up. I have managed to rent ETC card when non was offered on Jalan and even change different return location that was not offered on Jalan at no extra charge.
These are of course subject to availability. You can try to email the car company to request after booking. Besides, Jalan booking can be cancelled without penalty (up to within 1 week of pickup) & you dont need to provide Credit Card details.
Your Serena is from Nissan, a big company so I think they will try their best to help.
GPS - I think what u wld likely get is a Multi-lingual GPS if book on Jalan, which is simple enuf to use. Besides, u wld have wifi and Google Map as backup. For 3 days is fine. A car pre-fitted with pure English GPS will probably need to be pre-arranged or they can provide a standalone English GPS.
Snow tires - for rentals in Hokkaido, snow tires are automatically offered FOC as a Winter package from early Nov. You shld email Nissan to ask for Kanagawa and I think these likely need to be pre-arranged as well.
Dont worry too much. The service from rental car companies have been very good, even for non-japanese speaking customers.