Eight Telecom discussion thread

[Habrosus]

Read the FAQ please.

https://www.eight.com.sg/faq-promotion

To remind me to edit my signature if possible.

Comprehension in English Language lesson is important.

You can say that again.

But if they do selective reading, comprehension how good also no use.

Sometimes I read until too tired to reply...

 

[dgeralds]

Yes it supports Wifi calling.

If you’re using iPhone, the carrier name will show as StarHub WiFi.

In iphone wifi calling works only in airplane mode.

Once wifi calling is enabled in iphone, the carrier name will show as StarHub WiFi, but after sometime it jumps back to eight and then wifi calling don't work.

 

[direnjieloh]

No issue for my porting request from VIVIFI to Eight, all done smoothly.

You go retailer or online do port in? My suspect is that their system haven't update my NRIC when I do port in request with retailer. Then eight system straight away fire a port-in request with empty ID. Thus, having this ID mismatch with vivify. Believe id they trigger again should be ok.

 

[direnjieloh]

Same no issue also from vivifi to eight

You go retailer or online do port in? My suspect is that their system haven't update my NRIC when I do port in request with retailer. Then eight system straight away fire a port-in request with empty ID. Thus, having this ID mismatch with vivify. Believe id they trigger again should be ok.

 

[amazingone]

You go retailer or online do port in? My suspect is that their system haven't update my NRIC when I do port in request with retailer. Then eight system straight away fire a port-in request with empty ID. Thus, having this ID mismatch with vivify. Believe id they trigger again should be ok.

I did online porting request, probably Eight have to initiate the port-in request again.

 

[eddy0505]

You go retailer or online do port in? My suspect is that their system haven't update my NRIC when I do port in request with retailer. Then eight system straight away fire a port-in request with empty ID. Thus, having this ID mismatch with vivify. Believe id they trigger again should be ok.

Vivifi fault. I had the same issue, 4 times all day Id mismatch tho all correct. End up they admitted system down so auto reject by them. Spam them msg and email then 5th time port over successfully.

 

[Cedric7]

You go retailer or online do port in? My suspect is that their system haven't update my NRIC when I do port in request with retailer. Then eight system straight away fire a port-in request with empty ID. Thus, having this ID mismatch with vivify. Believe id they trigger again should be ok.

I did online port in

 

[direnjieloh]

Vivifi fault. I had the same issue, 4 times all day Id mismatch tho all correct. End up they admitted system down so auto reject by them. Spam them msg and email then 5th time port over successfully.

Already log a case to their email. How to message them? They have WhatsApp or FB messager?

 

[eddy0505]

Already log a case to their email. How to message them? They have WhatsApp or FB messager?

Check their page and spam all possible means of communication

 

[eddy0505]

Also just to share my experience with eight 4G quality
- yesterday Bugis after work experienced some slow speed hiccups tho not entirely 0 connection, once past Bugis area underground MRT good connection
- today at joochiat area, my GOMO dinner time only 2 bar no data connectivity occasionally , whereas eight full bar good connection and speed. Really need a hero to compile/summarize island wide which main Telco/Mvno has dead spot at which area so that those who frequent certain areas will pick what's best for them. Really no perfect Telco man.

 

[loganrunning]

Really need a hero to compile/summarize island wide which main Telco/Mvno has dead spot at which area so that those who frequent certain areas will pick what's best for them. Really no perfect Telco man.

indeed, there is no perfect telco, if there is, there would only be that 1 telco.

telcos upgrade equipment, conditions change (eg connectivity and performance can vary with factors such as crowd and number of users - bandwidth is a fixed resource which needs to be shared out). so, even if got hero to map them out, results would be outdated once they are arrived at.

best approach would be to try out the telco and choose one (or two) that perform the best for you (and maybe, the ones where you are treated the best too)

 

[rest1ess]

Can port out after the 88 days without recharge?

 

[Modd-36]

Is there any way to check the recharge/top up history of the main wallet? Especially those purchased from shopee. Can't seem to find the option.

 

[expiredate]

So will they deduct the wallet balance b4 they deduct the credit card.

 

[alex22]

Someone complained about this before. Apparently the donor telco only put in First name and Last name, didn't put in the full chinese or dialect name. That's why ID mismatch.

You need to get your donor telco to put in your full name according to your ID, then port in again.

This isn't Eight's fault.

Either that or... The line not ur name actually, or is become PR or NEW CITIZEN also possible...

But good to know ur number sorted by vivifi and left them liao

 

[alex22]

Sian, Hock Mobile now 7.60 back.

 

[alex22]

Is there any way to check the recharge/top up history of the main wallet? Especially those purchased from shopee. Can't seem to find the option.

U mean in shopee app?
Lol the main wallet balance like no record one, just check for increase when topup lo I guess.
I bought 12 renewals so it's lining up one after another

 

[year2013]

Can receive SMS when overseas?

 

[alex22]

Can receive SMS when overseas?

Expectation is yes but ymmv

 

[rammsteinfansg]

hi anyone face issue with port out from giga to eight due to id number mismatch? I have checked and nothing is wrong.