Eight Telecom discussion thread

[eno_lc]

Anyone facing constant-frequent Eight network disconnection?

using s23 ultra, keep seeing no connection (emergency mode), have to wait to get connection again.

Which location? No problem for me on my A34

 

[Cookie Muncher]

Which location? No problem for me on my A34

anywhere around sg, can happen anywhere anytime

 

[cloudystar]

Happy with Eight so far. 1 month into it and pretty much the most stable line I've had since Giga, ZYM etc.

Consistent connection on trains even during peak hours DTL.

 

[alex22]

anywhere around sg, can happen anywhere anytime

Maybe card spoil? Loose slot?

 

[tanchoo1]

So having $32 main balance in the card does not auto renew your $8 a month plan?

You need to turn on "Auto Recharge".

 

[Jun Jun]

Happy with Eight so far. 1 month into it and pretty much the most stable line I've had since Giga, ZYM etc.

Consistent connection on trains even during peak hours DTL.

Eight stable uh? My parents say line at tampines almost unusable lol. Like cpf building and service center cant load. Not sure why

 

[Jun Jun]

Anyone facing constant-frequent Eight network disconnection?

using s23 ultra, keep seeing no connection (emergency mode), have to wait to get connection again.

My parents also faced intermittent issues with eight. Signal not very stable.

 

[Aw2006]

Anyone facing constant-frequent Eight network disconnection?

using s23 ultra, keep seeing no connection (emergency mode), have to wait to get connection again

Same here with s23 ultra. Realised need to switch the network to 4G and LTE. Not 5G.

Then ok liao

 

[eno_lc]

My parents also faced intermittent issues with eight. Signal not very stable.

Then port over to another mvno lor, nowadays no-contract can easily move, not like last time can be stuck with 2-years telco contract

 

[everex]

Ordered M1-to-8 port-in online and received by post in 3 days.

Activated yesterday 7pm. M1 cut midnight. Today 7am morning, ported already to 8, everything is working fine.

 

[funky05]

Eight 288mins idd call means from SG we can call overseas line like Malaysia for free 288mins ? Or it's like we are in Malaysia and can pick up calls while roaming ?

 

[gapboy]

Eight 288mins idd call means from SG we can call overseas line like Malaysia for free 288mins ? Or it's like we are in Malaysia and can pick up calls while roaming ?

check the FAQ on Eight website

 

[funky05]

is both actually, the idd calls is SG to overseas number.

while roaming calls are not shoen in dashboard but it is also 288 mins separately

okay got it, thanks!

 

[cloudystar]

Eight stable uh? My parents say line at tampines almost unusable lol. Like cpf building and service center cant load. Not sure why

I think every service provider may be signal blind spots at certain areas so unless they need to go there very often else it shouldn't be a major issue.

But of course you can always switch them to another MVNO if still unsatisfied.

 

[jeffyap78]

I signed up 8 new line and waiting for sim. If now i want to port over instead of use their new number,possible?

 

[tanchoo1]

Same here with s23 ultra. Realised need to switch the network to 4G and LTE. Not 5G.

Then ok liao

This is probably why so many users complain about unstable connection with Eight. I think with 4G/LTE only networks, the best phone setting to avoid is 5G; just make sure the network is set to 4G and enable VoLTE just like you mentioned.

Remember that Eight is a 4G-only network.

 

[tanchoo1]

I signed up 8 new line and waiting for sim. If now i want to port over instead of use their new number,possible?

Cannot. Port-in can only be done at the sign-up page. Not after.

 

[tanchoo1]

I think every service provider may be signal blind spots at certain areas so unless they need to go there very often else it shouldn't be a major issue.

But of course you can always switch them to another MVNO if still unsatisfied.

Most likely the phone is set to connect to 5G, instead of 4G + VoLTE. This can cause all sorts of unexpected connectivity issues.

The fix is simple; make sure that the phone is set to connect to 4G (not 5G) and enable VoLTE.

Remember that Eight is a 4G-only network.

 

[Jun Jun]

Then port over to another mvno lor, nowadays no-contract can easily move, not like last time can be stuck with 2-years telco contract

Dk leh. Hit and miss scared they disappointed again. Reason of using eight is because of the roaming

 

[tanchoo1]

Dk leh. Hit and miss scared they disappointed again. Reason of using eight is because of the roaming

Check their phone settings; make sure that it isn't set to connect to 5G as this can cause all sorts of unexpected connectivity issues. Change it to 4G and enable VoLTE.

Remember that Eight is a 4G-only network.