Eight Telecom discussion thread

[JAYSCS]

I just checked eight T&C and it stated that their plans are Prepaid.

https://www.eight.com.sg/wp-content/uploads/2025/07/Mobile_TnC_280725.pdf

3. Services:
3.1 The Services are provided on a pre-paid basis and based on a SIM-only plan. You can sign up a maximum of up to 10 lines under your name or account, or any other limit which we may impose from time-to-time. For Senior, each ID is able to sign up for 2 “Senior Plan” lines.

It is prepaid in function but postpaid in classification, so only postpaid line can be ported to Eight

yes website updated

Plus, FREE Incoming calls and Caller Number Display
Available in both physical SIM and eSIM

388GB​

SG-MY
(Double Eight Plan)
$8
/30 days
BUY
$96
/1-Year
BUY

• 388GB Data
• 10GB APAC Roaming
• 2GB Intl Roaming
• 588 Mins Local Talktime
• 288 IDD Mins (Excl. Myanmar)
• 88 IDD Mins (Myanmar)
• 88 Local SMS

488GB​

SG-MY-ID-TH
(Fortune Eight Plan)
$11.8
/30 days
BUY
$128
/1-Year
(U.P. $141.60)
BUY

• 488GB Data
• 18GB APAC Roaming
• 8GB Intl Roaming
• 688 Mins Local Talktime
• 388 IDD Mins (Excl. Myanmar)
• 88 IDD Mins (Myanmar)
• 128 Local SMS

588GB​

SG-MY-ID-TH
(Triple Eight Plan)
$18
/30 days
BUY
$168
/1-Year
(U.P. $216.00)
BUY

• 588GB Data
• 28GB APAC Roaming
• 10GB Intl Roaming
• 888 Mins Local Talktime
• 488 IDD Mins (Excl. Myanmar)
• 88 IDD Mins (Myanmar)
• 188 Local SMS

388GB​

SG-MY
(Senior Plan)
$5
/30 days
BUY

• 388GB Data
• 6GB APAC Roaming
• 2GB Intl Roaming
• 388 Mins Local Talktime
• 88 IDD Mins (Excl. Myanmar)
• 88 IDD Mins (Myanmar)
• 88 Local SMS

Actually I don't get it for the $8 1year $96 plan, absolutely no advantage to commit for 1 year. Am I missing something?

 

[redhouse]

Actually I don't get it for the $8 1year $96 plan, absolutely no advantage to commit for 1 year. Am I missing something?

Don't see a reason as well. But according to eight, the normal plan is per 30 days, so 30x12=360 days. This 1-year plan is 365 days, so they give you 5 days free lol, finally can buy that GCB.

What is the 1-Year Plan?

Our 1-Year Plan offers you 365 days of mobile plans where you don’t need top-up for a year. The plan entitlement will be refreshed monthly (30 days) and during the last month (12th month), there will be additional 5 days’ worth of entitlement to make the total 365 days plan!

 

[JAYSCS]

Don't see a reason as well. But according to eight, the normal plan is per 30 days, so 30x12=360 days. This 1-year plan is 365 days, so they give you 5 days free lol, finally can buy that GCB.

It is definitely an insult to SG60 promo, worse than normal promo it used to offer.

 

[Cyborg]

So for senior, there is no need to apply for it, next recharge the senior plan optionwill appear?

I actually use the recharge method for early submission to change plan.
The new Senior plan will only be activated when the current plan expires.

However, I am not sure whether will there be a provided option to select change plan (Senior Plan) when the next re-charge occurs.

 

[Cyborg]

can change if not 60yo. change via online?

You can try and let us know.
I believe their system has stored your personal data (DOB) during your initial subscription.

 

[Habrosus]

• Can I upgrade or downgrade after signing up for a Senior Plan?
  Yes, you can switch plans! Upgrades take effect immediately, while downgrades—like moving from the $8/$11.80/$18 plan to the $5 Senior Plan—will only start once your current plan ends.

https://www.eight.com.sg/faq-senior-plans

 

[matrix05]

update: after the apac data ran out, it started to use the global data, which also ran out as we were using the data to stream vids. now both apac and global data have run out and it says no internet connection on any website. 388gb sg/my data still intact. no reply from eight as of yet

Looks like you have discovered the difference between $5 vs $8.

 

[gapboy]

 

[OutBreak]

It is prepaid in function but postpaid in classification, so only postpaid line can be ported to Eight

Actually I don't get it for the $8 1year $96 plan, absolutely no advantage to commit for 1 year. Am I missing something?

Maybe they want to give their customers the option of a contract plan.

 

[tclong]

Is there no longer a Ubi Service Centre?

 

[BBCWatcher]

11 AM to 7 PM Monday to Friday at all 3 service centers is not great.

For comparison, SIMBA appears to have 15 customer service centers. Most are open every day until 8 PM, and one is open daily until 9 PM.

 

[Habrosus]

Is there no longer a Ubi Service Centre?

Looks like it. Sad.

11 AM to 7 PM Monday to Friday at all 3 service centers is not great.

For comparison, SIMBA appears to have 15 customer service centers. Most are open every day until 8 PM, and one is open daily until 9 PM.

Wonder why they stopped the Ubi one...

 

[CPTMiller]

It is prepaid in function but postpaid in classification, so only postpaid line can be ported to Eight

Actually I don't get it for the $8 1year $96 plan, absolutely no advantage to commit for 1 year. Am I missing something?

I believe there is option eg. Singtel prepaid port to EIGHT Postpaid.

 

[hk7310]

update: after the apac data ran out, it started to use the global data, which also ran out as we were using the data to stream vids. now both apac and global data have run out and it says no internet connection on any website. 388gb sg/my data still intact. no reply from eight as of yet

please keep us update. keen to know also

 

[Niceusername]

Hello,

I am helping my mum to port in from simba to eight mobile (senior plan). She just collected the sim card and received an sms saying that 'port in request is unsuccessful'. Is there any steps required for her to do before the port in can be done? Thank you in advance for the help!

 

[Tedicious]

Hello,

I am helping my mum to port in from simba to eight mobile (senior plan). She just collected the sim card and received an sms saying that 'port in request is unsuccessful'. Is there any steps required for her to do before the port in can be done? Thank you in advance for the help!

Ask Simba ba. Ask here oso no use

 

[skai_11]

recent 2 months i noticed random times my WhatsApp will lose connection and will have a notification saying "checking for new messages" and the messages i sent out are in clock icon mode rather than ticks. all other internet connection apps are working well.

tried to switch off-no phone, off-on data and also flight mode to reset connectivity also no help.

only when i connect to WIFI(other networks) then WhatsApp works again.

anyone encountered or know such issues?

using Xiaomi Mi 10 T MiUI 14.0.1 on Eight.

 

[Habrosus]

Hello,

I am helping my mum to port in from simba to eight mobile (senior plan). She just collected the sim card and received an sms saying that 'port in request is unsuccessful'. Is there any steps required for her to do before the port in can be done? Thank you in advance for the help!

Check with Simba. If they don't release the line, port in can't be processed.

 

[jasonsouza77]

please keep us update. keen to know also

yes got an email saying they are checking on the matter

 

[Cyborg]

yes got an email saying they are checking on the matter

Looking forward to your sharing of update from Eight Mobile with regards to this matter. Kam Sia.