Eight Telecom discussion thread

[A7997A]

Anyone use Eight's Intl Roaming allowance in Japan? How's the connection/speed?

Works well for me earlier this year

 

[mosmos]

taiwan was included to the 8's APAC only recently? in june 2024 when i was at taiwan, i remember only go 2gb

I went on 1st week of Jan 2025, 10gb roaming in tw for my $8 plan

June 2024 is still in free trial period

 

[WaterDrinker]

Did eight suddenly start to provide wifi calling? Suddenly seeing it working on my phone

Edit: Disappeared again

 

[A7997A]

Did eight suddenly start to provide wifi calling? Suddenly seeing it working on my phone

Edit: Disappeared again

All along got, but sometimes not very reliable.

 

[sibeiTrolled]

Did eight suddenly start to provide wifi calling? Suddenly seeing it working on my phone

Been there for some time.

ut sometimes not very reliable.

How so?
I don't have a bad experience with it as most of the time it will auto turn on once i am connected to my internet or work internet.

MyRepublic and starhub evolve

Hmm, now that i look at it, all are starhub

 

[xiaofan]

Been there for some time.


How so?
I don't have a bad experience with it as most of the time it will auto turn on once i am connected to my internet or work internet.

MyRepublic and starhub evolve

Hmm, now that i look at it, all are starhub

Haha, not yet.

MyRepublic Fibre Broadband is now part of StarHub.

MyRepublic Mobile is still an independent company. MyRepublic 4G plans should still use M1 infrastructure. MyRepublic 5G plans are using StarHub. infrastructure.

But MyRepublic Mobile may eventually become part of Starhub even though StarHub already has Eight (wholly owned subsidiary) to fight with SIMBA, M1 Maxx and others.

 

[A7997A]

Been there for some time.


How so?
I don't have a bad experience with it as most of the time it will auto turn on once i am connected to my internet or work internet.

MyRepublic and starhub evolve

Hmm, now that i look at it, all are starhub

On and off fails to connect to wifi calling, usually does works so it hasn't been much of an issue.
By comparison, Simba & Maxx is noticeably more consistent in connecting to Wifi Calling, hardly fails.

 

[Bnbstar]

How is eight reception/ surfing experience vs vivifi?

 

[gapboy]

How is eight reception/ surfing experience vs vivifi?

Depends on the area and the locations you should try it, since everyone has different preferences. There is no contract, then you will know if it suits you.

SH VS ST network

 

[A7997A]

How is eight reception/ surfing experience vs vivifi?

On the average vivifi should be better, but that means nothing if it doesn't work well at one of the locations that you often visit. That's why you need to experience it personally.

 

[CPTMiller]

For Eight 5G plan I found only can get it in limited location eg. Underground mrt and shopping complex etc.

 

[gapboy]

For Eight 5G plan I found only can get it in limited location eg. Underground mrt and shopping complex etc.

should be similar to m1 maxx ... i get 5g most time just the 5g SA is very spotty

 

[CPTMiller]

should be similar to m1 maxx ... i get 5g most time just the 5g SA is very spotty

I guess Actual starhub plan line will get priority 5G access.

 

[gapboy]

I guess Actual starhub plan line will get priority 5G access.

Yeah like those Singtel priority plans

 

[uncle_josh]

How is eight reception/ surfing experience vs vivifi?

When it is good, can achieve 200+mbps
When it is no good, can go below 1mbps
Day and Night, can have huge difference also.
Majority have quite bad experience as of lately.

 

[lhurgoyf187]

The customer service is quite bad? I sent email to retrigger portin and the auto reply said 5-7 working days. That's a long time!

 

[Psychotik]

The customer service is quite bad? I sent email to retrigger portin and the auto reply said 5-7 working days. That's a long time!

As far as i know, they have 2 email address which you should send your requests to. helpme@eight.com.sg and portin@eight.com.sg. When i had to request for retrigger of portin earlier this month, the helpme address responded within 2 business days and resolved my request. Whereas the portin reply came after almost 5 business days, and was already resolved by then. So just send to 2 addresses and see which one processes your request first.

 

[lhurgoyf187]

As far as i know, they have 2 email address which you should send your requests to. helpme@eight.com.sg and portin@eight.com.sg. When i had to request for retrigger of portin earlier this month, the helpme address responded within 2 business days and resolved my request. Whereas the portin reply came after almost 5 business days, and was already resolved by then. So just send to 2 addresses and see which one processes your request first.

Thanks for this. I dropped a mail to the help me email and they responded quite fast.

 

[hereiam7788]

The customer service is quite bad? I sent email to retrigger portin and the auto reply said 5-7 working days. That's a long time!

it stated that but in real, they always reply within the same day.

 

[hereiam7788]

How is eight reception/ surfing experience vs vivifi?

i had used vivifi for quite some time before i switched to eight.

i would say that in lion city, sinktel network is better for sure (overall), but starhab is also not too bad. so eight is ok overall.

and eight has one more roaming partners than eight in bolehland.