Eight Telecom discussion thread

[ichinisan]

Anyone ported in from Zym?

 

[skysurfer]

Do you guys notice that everyday from 12am Midnight the 4G+ connection drops to 4G? Not sure when it gets back to 4G+ but when I wake up in the morning its back to 4G+.

 

[ekardo]

login to my account first time..but weird that my roaming data already 50% used...is the free 1gb supposed to reset every month?

my last used was end of 5 June (according to the email) and didnt travel since then...

 

[koreanlover]

login to my account first time..but weird that my roaming data already 50% used...is the free 1gb supposed to reset every month?

my last used was end of 5 June (according to the email) and didnt travel since then...

It resets at the start of your billing cycle.
The cycle start/end date is shown when you login to your account.

 

[simon73]

After 2 emails, and waiting for 1 week to cancel my $0 line (so I can free up one line to port in) I didn't get any reply.

So, today, I went to the Lucky Plaza service centre #01-84 at 6.30pm.

This was my 3rd trip. The same gentleman I met the 2 previous times, told me he cannot help me as he is not from Eight. As a retailer , he can only port me to a $8 plan and not the 88 days $0 plan.

So, I realised that Eight is sharing the shop lot with a retailer and the Eight staff is on MC.

I will have to try again.....

 

[Jurong640]

No signs of porting today

 

[koreanlover]

After 2 emails, and waiting for 1 week to cancel my $0 line (so I can free up one line to port in) I didn't get any reply.

So, today, I went to the Lucky Plaza service centre at 6.30pm.

This was my 3rd trip. The same gentleman I met the 2 previous times, told me he cannot help me as he is not from Eight. As a retailer , he can only port me to a $8 plan and not the 88 days $0 plan.

So, I realised that Eight is sharing the shop lot with a retailer and the Eight staff is on MC.

I will have to try again.....

I sent the email to cancel 1 $0 line yesterday afternoon, sent them another email with all the details and photo of sim card, and it was done within 2hr.

 

[eyz]

what phone are you using? cos mine is abit 1-2 year old and have vowifi activated and working with wifi call sign.

mine is honor v2 with china rom.

most china rom phone dont have vowifi.

same goes for my mate 20x global and mate 20x china.

the 1 with china rom dont have vowifi, while the global has vowifi.

 

[Cedric7]

Need some advice haha. Should activate port in on 26 (fri) or on 29 (mon)?

 

[386863]

Yes, they delivered via Singpost to mailbox. But a few days ago, they already started e-sim registration so that's even faster.

Till now they haven't replied my email though. Maybe I need to write NICE BIG SUBJECT lol

 

[smz]

Yes mine is okay too while I was watching Teddy Swims lose control at The Capitol Theatre. My data was not working until I turned off and on the data though.

 

[Habrosus]

Eight will really be overwhelmed this week, last one for $0 plan registration and port -in, in person and online.

 

[jackunion]

Anyone able to share a screenshot of how does the receipt looks like? Need to show to my company to see whether they accept it for claiming or not. Been sending email to eight but they just too busy to reply me.

 

[anglt00]

Anyone ported in from Zym?

Yes, ported from zym. Received new sim card on Monday and activated it. Number ported on wednesday. Zym signal ceased on Tuesday 11pm. Have to restart phone after porting to get back internet connection.

 

[grapewall]

Applied to port in on 12 July. Till now haven't received the Sim card in the mail. How screw up this is?

 

[Lynxlok94]

Applied to port in on 12 July. Till now haven't received the Sim card in the mail. How screw up this is?

Got to email them, I ordered online on 15 Jul and the SIM was in my mailbox when I checked on 21 Jul (last checked 18 Jul not received)

 

[anglt00]

Applied to port in on 12 July. Till now haven't received the Sim card in the mail. How screw up this is?

I ordered on 16 Jul, received the sim on 21 Jul.

 

[XiaoFu99]

Sharing my timeline:

17th July - Registered & submitted my port-in request
23rd July - received my SIM card via mail box

• Activated my SIM @ 8+ p.m
• Successfully ported over @ 10.25p.m (within the same day - like 2hrs)

 

[Cedric7]

Sharing my timeline:

17th July - Registered & submitted my port-in request
23rd July - received my SIM card via mail box

• Activated my SIM @ 8+ p.m
• Successfully ported over @ 10.25p.m (within the same day - like 2hrs)

Port over from which telco?

 

[XiaoFu99]

Port over from which telco?

RedOne. I think it's faster because both using Starhub network.


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