Eight Telecom discussion thread

[Kiwi8]

using different number right?
I don’t think it works for port in, no option change to $0 plan.
Need to port in or use new number for $0 plan.

It worked for my port in. I think it will work for signing up a new number too.

 

[frizee]

https://www.eight.com.sg/where-to-buy

Check the link to see which places you can do what before going there. There are only 2 service centers.

I driving so hard to check, anyway ok collected from Tampines already

lol the guy just say, not sure ah u port in online don’t know the procedure wth…

 

[Sglastexile]

It worked for my port in. I think it will work for signing up a new number too.

Ah, okay so your free line (number a) is expiring, cancelled number a.
Then port in number b under $0 plan.

 

[Kiwi8]

how long does it take to port over?

I haven't even collected the sim card yet!

 

[~sabaisabai~]

I driving so hard to check, anyway ok collected from Tampines already

lol the guy just say, not sure ah u port in online don’t know the procedure wth…

you try and update us here, how is the port in process

 

[Cedric7]

Can log into your account to see, right?

Check but it says 27/8. Count manually is 24/8

 

[amazingone]

I driving so hard to check, anyway ok collected from Tampines already

lol the guy just say, not sure ah u port in online don’t know the procedure wth…

Did you collect from the tampines store at the bus interchange?

 

[Kiwi8]

Guys, how is the service center at Lucky Plaza? Is it as good as the Ubi one?

 

[tclong]

Guys, how is the service center at Lucky Plaza? Is it as good as the Ubi one?

I have bad experience with Lucky Plaza SC, but Ubi SC is amazing

 

[legendary]

Port In:
20th Aug 3pm: Applied for port-in online for e-sim, current telco is Simba.

20th Aug 11pm: Received email from Simba stating service is terminated.

21st Aug: Still unable to receive calls and sms as of now on Eight network. Have already send them an email.

From what I can observed from all the previous posts, most fuss free are those porting in from StarHub or MNVO using StarHub network. This is the first time I encounter that a port in is still not completed by morning. Normally is previous day around 11 plus existing telco line will be terminated, next day morning port in will be completed already.

Update, line is successfully ported. Customer service also didn’t explained what happened that caused the delay. Would suggest people who can’t afford to be uncontactable during the day to hold off porting over for the time being as I noticed quite a few forumer facing the same issue where the line is only successfully ported over in the evening.

 

[Kiwi8]

I have bad experience with Lucky Plaza SC, but Ubi SC is amazing

Looks like I have to make the trip to the Ubi SC tomorrow so as to ensure my number gets ported in before my outgoing provider charges the next month's subscription.

 

[Sendoh82]

Any bros or sis port from starhub 4g to eight to save money?

Any issue of cannot port? My fren tell me cannot.

 

[crystalnox]

Any bros or sis port from starhub 4g to eight to save money?

Any issue of cannot port? My fren tell me cannot.

Shouldn't be any issue, eight has no restrictions unlike those Singtel mvno $10 plans.

 

[Severon]

Any bros or sis port from starhub 4g to eight to save money?

Any issue of cannot port? My fren tell me cannot.

If unsuccessful , either not owner or give wrong id details
https://www.eight.com.sg/faq-port-in

 

[NovelLobster]

So serious?? Losing number is a very serious issue unless is user error where they terminate the number before port in. I think if there are such encounters before, Eight will probably issue a warning or totally stop people from porting in from Simba for the time being.

Just curious, has anyone in this forum actually encounter losing their number previously?

I lost my number previously when I switched from Simba to Giga coz port in repeatedly failed. But I liked the temporary number from Giga so I requested to Giga to keep it.

 

[koreanlover]

Any bros or sis port from starhub 4g to eight to save money?

Any issue of cannot port? My fren tell me cannot.

I ported from Starhub SIM only to eight at the lucky plaza service centre.
That same day around 11pm port in successful.

 

[~sabaisabai~]

Any bros or sis port from starhub 4g to eight to save money?
Any issue of cannot port? My fren tell me cannot.

yes. I was from starhub to eight. porting successful within 5 hours

 

[Fragnatic]

Does anyone know if I sign up online to port-in to the $0 plan today, but choose to self collect my sim card only next week, the port-in process (1-3 days) will only begin after I have collected my sim card right?

i.e. Will there be a chance they port-in before I collect my sim card? Not possible right?

 

[loganrunning]

Only those who've encountered lousy chat support will understand where you're coming from, instead of going on about MVNO being cheap in customer support, etc.

Pathetic support from an MNO makes it all the more ridiculous and thus lousy. I've had my own fair share of such, thus feel Eight's alright already. Just head for Ubi where the boss serve with passion, if one can't wait for online processes.

the support from eight's Ubi centre is better than first class. beats all telcos (MNO, MVNO).

 

[wulu1_69]

M1 Maxx came up with a new plan with similar bundles to rival Eight $8 package, has anyone noticed?