Eight Telecom discussion thread

xiaofan

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giga blog about 5G+ vs 5G

5G vs 5G+​

5G+ isn't a newer generation than 5G. The 5G vs 5G+ difference comes down to spectrum: on StarHub's network, 5G+ is 5G with extra low-band added, and what that mostly gets you is better coverage and faster speeds indoors and underground. You're still on the same generation, the same plan and the same SIM, just with more reach. For giga, it's giga speeds and greater roaming in one launch, with Asia Roam now reaching 24 countries on selected plans.

What 5G+ Improves​

  • Indoor coverage: the main event. Low-band reaches into lift lobbies, basement car parks, stairwells and the inner rooms of older buildings that mid-band struggles to serve.
  • Underground coverage: MRT platforms, tunnels and basement levels, where signal previously dropped to 4G or to nothing.
  • Crowded places: 5G+ adds network capacity and uses it to improve performance in busy places, so a cell serving a full stadium, a mall at the weekend or a packed train has more room to work with.
  • Consistency at the edges: fewer dead patches, and faster speeds where the signal used to fade.

Which Singapore Telcos Use the 5G+ Name​

StarHub and Singtel both market 5G+, and they mean related but distinct things by it.
  • StarHub: 5G+ refers to 700MHz low-band spectrum added to its 5G network, switched on across its 5G mobile plans on 1 September 2026, with the benefit described as better and faster coverage indoors and underground. giga runs on StarHub's network, which is what sits behind Wide Coverage and Network with giga.
  • Singtel: uses 5G+ for an upgraded 5G experience that it describes in terms of network slicing, where a defined portion of network capacity is reserved for particular traffic, alongside low-band spectrum
 

xiaofan

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So supposedly StarHub/eight/giga 5G+ plan users will have better user experiences at indoor areas, underground MRT stations and tunnels, as well as crowded places.

Hopefully the 5G+ plan users can share whether they really get the benefits mentioned by StarHub/eight/giga.
 

koohansen

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Free eSIM replacement can only be done at the 3 official stores?
The operating hours is not consumer friendly
 

JAYSCS

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giga blog about 5G+ vs 5G

5G vs 5G+​

5G+ isn't a newer generation than 5G. The 5G vs 5G+ difference comes down to spectrum: on StarHub's network, 5G+ is 5G with extra low-band added, and what that mostly gets you is better coverage and faster speeds indoors and underground. You're still on the same generation, the same plan and the same SIM, just with more reach. For giga, it's giga speeds and greater roaming in one launch, with Asia Roam now reaching 24 countries on selected plans.

What 5G+ Improves​

  • Indoor coverage: the main event. Low-band reaches into lift lobbies, basement car parks, stairwells and the inner rooms of older buildings that mid-band struggles to serve.
  • Underground coverage: MRT platforms, tunnels and basement levels, where signal previously dropped to 4G or to nothing.
  • Crowded places: 5G+ adds network capacity and uses it to improve performance in busy places, so a cell serving a full stadium, a mall at the weekend or a packed train has more room to work with.
  • Consistency at the edges: fewer dead patches, and faster speeds where the signal used to fade.

Which Singapore Telcos Use the 5G+ Name​

StarHub and Singtel both market 5G+, and they mean related but distinct things by it.
  • StarHub: 5G+ refers to 700MHz low-band spectrum added to its 5G network, switched on across its 5G mobile plans on 1 September 2026, with the benefit described as better and faster coverage indoors and underground. giga runs on StarHub's network, which is what sits behind Wide Coverage and Network with giga.
  • Singtel: uses 5G+ for an upgraded 5G experience that it describes in terms of network slicing, where a defined portion of network capacity is reserved for particular traffic, alongside low-band spectrum
Unlike 5G NSA, 700mhz on 5G SA spells good news not only to 5G users but to 4G users too

4G LTE in Singapore primarily operates on the 900 MHz, 1800 MHz, and 2600 MHz bands.5G 700MHz (specifically 3GPP band n28) operates on a completely separate, lower-frequency block (roughly 700–800 MHz).

Because they run on entirely different "lanes" of the radio spectrum, 5G 700MHz signals do not overlap with or steal bandwidth from existing 4G channels.

In a congestion in singapore context does 5G 700mhz affects 4G network bandwidth ?

In the context of network congestion in Singapore, the deployment of 5G on the 700MHz frequency band does not negatively affect 4G network bandwidth. In fact, it actively helps alleviate 4G network congestion.

Here is how the interaction works:

1. Separate Spectrum Frequencies (No Direct Interference)

The Infocomm Media Development Authority (IMDA) allocates distinct frequency bands for different generations of mobile networks:

4G LTE in Singapore primarily operates on the 900 MHz, 1800 MHz, and 2600 MHz bands.5G 700MHz (specifically 3GPP band n28) operates on a completely separate, lower-frequency block (roughly 700–800 MHz).

Because they run on entirely different "lanes" of the radio spectrum, 5G 700MHz signals do not overlap with or steal bandwidth from existing 4G channels.

2. Offloading 4G Congestion (The "Relief Valve" Effect)

In high-density or highly congested areas in Singapore—such as crowded MRT tunnels during peak hours, basement car parks, or dense HDB estates—4G networks often slow down due to user overload.

When major local telcos like Singtel and StarHub deployed their 700MHz 5G+ networks, they created a massive coverage layer capable of penetrating deep indoors and underground. When 5G-enabled devices seamlessly connect to the 700MHz 5G network, it offloads traffic away from the 4G network. This frees up slot capacity and bandwidth on the 900MHz, 1800MHz, and 2600MHz bands for remaining 4G-only users.

if the 5G 700MHz spectrum (which telcos like Singtel and StarHub use for deep indoor and underground coverage) becomes heavily congested, your device will typically remain throttled (slowed down) on the 5G network first, rather than immediately dropping to 4G.
 

DigDub

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4g speed at my house.
Screenshot-20261016-143515-Samsung-Browser.jpg
 

roborovsky

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@roborovsky does yours show the rollover data now?
APAC and International roaming data no rollover data. It's is still 18GB APAC and 6GB international. Next recharge is 11 Nov.

Cos everyone just got auto upgraded mid cycle only recently.
So by their logic, there's no rollover in Oct recharge.
The rollover should only happen in Nov recharge.
 

roborovsky

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Have another line was also auto upgrade mid cycle, recharge will be on 19 Oct.
Let's see if this line gets the APAC and International roaming rollover.
 

kun1he2

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Recall Thursday 15 Oct was the 1st day we started seeing the inclusion of the 0 KB text for those already auto-transitioned to the new 5G+ plan.
Congrats to those whose plan recharge on/after this date and happen to be travelling soon.
 

Johnringo

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hi i have 2 eight line (5g+ power plan and double eight plan). Since yesterday, i have not been able to call home to my landline using both my eight lines. Using simba or circle totally no issues. My landline is those digital voice home line from starhub along with starhub BB.

Just wanted to check if anyone encounter such problems before and how did you fix it?
 
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