Epson Service is so poor

[igraet]

Today I brought my L355 to Epson service centre for Ink pad change after a confirmation call to service centre, scheduled working time is 0900-1800, but there was no service people in service counter when I came in at 0930, I pressed bell after 10 minutes waiting, a lady showed up with impatient face after bell ring, and told me to wait. After another 10 minutes the lady showed up again, and told me to leave the printer for valuation, then I had to repeat it needs ink pad change only. I insisted to get it back today, so she brought it to workshop, after half hour I got it.

1. Epson should obey its scheduled working hour, don't waste users' time
2. Epson must keep consistency with service charges, I was offered SGD40 on my phone call but charged SGD60 on the spot.

 

[Koenig168]

$60 is a bit expensive for a piece of sponge.

 

[mib500]

Yeah very expensive

Sent from Asus ASUS_T00P using GAGT

 

[yusoffb01]

Next time to save money, takeout and clean ink pads yourself, then use ink pad reset utility

 

[igraet]

The point is Don't disappear without a word at working time; the another point is Keep consistency.

 

[jtjt00]

Next time to save money, takeout and clean ink pads yourself, then use ink pad reset utility

I also own epson l355, got link to guide how to remove ink pad and reset?

 

[igraet]

I also own epson l355, got link to guide how to remove ink pad and reset?

You need ask Epson i think

 

[wideCDMA]

I also own epson l355, got link to guide how to remove ink pad and reset?

Just Google it