Error message at boot : Hard Disk:SMART Status Bad, Backup and replace

[shank118]

Hi everyone.

Recently, I've had problems with my computer running Windows 7 64-bit SP1. It took a long time to get from Starting Windows to my desktop. And it was extremely slow when using the computer. It took forever to open a folder or a file. This morning, I switched on my computer and I got this error message at boot:

3rd Master Hard Disk:S.M.A.R.T. Status BAD, Backup and Replace

I'm guessing my hard drive is damaged? Any way of repairing the hard drive? What are the next steps I should take? And in the event that it can't be repaired, any way to salvage the files inside? It's a Hitachi hard drive and will I be able to replace it?

Thank you for reading and hope you can help!

 

[localITguy]

Backup your data and buy a new drive.

Your drive is failing

recovery cost a few k to 10k for the basic recovery

 

[ZrE0_Cha0s]

once hdd is failing its a point of no repairs and if u still have warranty can get it repairs. (wait for them to give u a new hdd) XD

 

[shank118]

Backup your data and buy a new drive.

Your drive is failing

recovery cost a few k to 10k for the basic recovery

Thanks for the reply. What is the best way to backup, as I'm not able to boot into Windows, and even if I do, it's really slow.

 

[localITguy]

Thanks for the reply. What is the best way to backup, as I'm not able to boot into Windows, and even if I do, it's really slow.

if you can't even boot to windows this makes things very difficult



connect your hard disk to another pc and try to access it

 

[ZrE0_Cha0s]

Thanks for the reply. What is the best way to backup, as I'm not able to boot into Windows, and even if I do, it's really slow.

do u have another pc? if u have can extract that pc's hdd to another pc connect, and u can back either on ur another internal hdd or ext hdd.

 

[shank118]

do u have another pc? if u have can extract that pc's hdd to another pc connect, and u can back either on ur another internal hdd or ext hdd.

Laptop is possible? Or need to be a desktop?

Do they have enclosures to make it an external hdd so I can use usb to try to access?

 

[ZrE0_Cha0s]

Laptop is possible? Or need to be a desktop?

Do they have enclosures to make it an external hdd so I can use usb to try to access?

Well laptop is possible, just it will take bloody long time to complete . yes u can get 3.5" external enclosure or get those docking bay also can work.

 

[ZrE0_Cha0s]

But still I'm wondering why not u get a new drive to install a new OS and backup from there?

 

[lifeislame]

clone it

Sent from Samsung SM-G935F using GAGT

 

[shank118]

I'm definitely going to get a new drive. Just wondering which would be the best option to backup the files already on the damaged drive.

1. Install new OS from scratch on the new drive and access the files on the damaged drive.

2. Enclosure or USB-SATA adapter and connect it to another computer.

3. Is it advisable to make an image of the damaged drive and then clone it to the new hard drive?

I'm just trying to think out loud in terms of which option would allow me to save as much as possible from my current Windows installation, including the most important programs and data.

As for new hard drive, any recommendations? I just saw the pricelists and they have Seagate, Toshiba and WD 2 TB hard drives.

OS-wise, am I able to get Windows 10 free though I am not upgrading straight from Windows 7.

 

[ZrE0_Cha0s]

I'm definitely going to get a new drive. Just wondering which would be the best option to backup the files already on the damaged drive.

1. Install new OS from scratch on the new drive and access the files on the damaged drive.

2. Enclosure or USB-SATA adapter and connect it to another computer.

3. Is it advisable to make an image of the damaged drive and then clone it to the new hard drive?

I'm just trying to think out loud in terms of which option would allow me to save as much as possible from my current Windows installation, including the most important programs and data.

As for new hard drive, any recommendations? I just saw the pricelists and they have Seagate, Toshiba and WD 2 TB hard drives.

OS-wise, am I able to get Windows 10 free though I am not upgrading straight from Windows 7.

3. is always not advisable unless we know how much is the dmg though, cos some files might already be corrupted and we dunno if those bad sector will be clone into it or not.

I would go for 1 though since if that is the only drive u have. but is ur laptop still using esata? if not normal usb 2.0 also can just more slower.

as for 2 TB go with toshiba.

OS wise nope.

 

[shank118]

3. is always not advisable unless we know how much is the dmg though, cos some files might already be corrupted and we dunno if those bad sector will be clone into it or not.

I would go for 1 though since if that is the only drive u have. but is ur laptop still using esata? if not normal usb 2.0 also can just more slower.

as for 2 TB go with toshiba.

OS wise nope.

Oh if I make an image the bad sectors would also be cloned into it? I was thinking it would be just the data that is cloned over.

I'm not sure if it is using esata. There's no esata port on the outside.

This is a Hitachi drive and the warranty I believe is 5 years. Would I be able to RMA? It's definitely less than 5 years since I bought the drive. I don't know why my hard disks are failing frequently. The previous WD one also had problems. I'm not sure if it's due to too much heat generated in the casing.

The only thing I'm praying for now is that the hard drive is still readable, and I don't want to damage it further.

 

[Allanlee82]

I'm definitely going to get a new drive. Just wondering which would be the best option to backup the files already on the damaged drive.

1. Install new OS from scratch on the new drive and access the files on the damaged drive.

2. Enclosure or USB-SATA adapter and connect it to another computer.

3. Is it advisable to make an image of the damaged drive and then clone it to the new hard drive?

I'm just trying to think out loud in terms of which option would allow me to save as much as possible from my current Windows installation, including the most important programs and data.

As for new hard drive, any recommendations? I just saw the pricelists and they have Seagate, Toshiba and WD 2 TB hard drives.

OS-wise, am I able to get Windows 10 free though I am not upgrading straight from Windows 7.

go for option 1
can consider a ssd for your OS drive?
OS wise can install back windows 7, the product key is tied to motherboard and not HDD.

 

[ZrE0_Cha0s]

Oh if I make an image the bad sectors would also be cloned into it? I was thinking it would be just the data that is cloned over.

I'm not sure if it is using esata. There's no esata port on the outside.

This is a Hitachi drive and the warranty I believe is 5 years. Would I be able to RMA? It's definitely less than 5 years since I bought the drive. I don't know why my hard disks are failing frequently. The previous WD one also had problems. I'm not sure if it's due to too much heat generated in the casing.

The only thing I'm praying for now is that the hard drive is still readable, and I don't want to damage it further.

Well i did tried that one time using cloning, and i though it shouldn't copy any of those hdd error and it end up my disk is failing by the time i realize it. still im not sure was it the software im using or did mistaken some steps and causes it to copy in.

since u cant boot up to find up den u have to use another pc to check it out.

unless u know when u purchase it and b4 purchase did u check with the shop keeper if its 5 years or not. so long if its in the limited warranty period u can RMA.

Are u running NAS or 24/7 pc?

Well if that's what u want den get a new drive now and reinstall everything.

 

[shank118]

Well i did tried that one time using cloning, and i though it shouldn't copy any of those hdd error and it end up my disk is failing by the time i realize it. still im not sure was it the software im using or did mistaken some steps and causes it to copy in.

since u cant boot up to find up den u have to use another pc to check it out.

unless u know when u purchase it and b4 purchase did u check with the shop keeper if its 5 years or not. so long if its in the limited warranty period u can RMA.

Are u running NAS or 24/7 pc?

Well if that's what u want den get a new drive now and reinstall everything.

No I'm not running NAS or 24/7. Just normal daily operations. My hard drive is always nearing its limit so I move files to my external HDD and delete files every now and then.

 

[shank118]

go for option 1
can consider a ssd for your OS drive?
OS wise can install back windows 7, the product key is tied to motherboard and not HDD.

Hmm SSD expensive right? And would I be able to use in my existing system? Sorry not very familiar with SSD haha.

So I can just use the same Windows 7 cd?

 

[ZrE0_Cha0s]

No I'm not running NAS or 24/7. Just normal daily operations. My hard drive is always nearing its limit so I move files to my external HDD and delete files every now and then.

Hmm SSD expensive right? And would I be able to use in my existing system? Sorry not very familiar with SSD haha.

So I can just use the same Windows 7 cd?

I see,

Well depends on ur budget, though some ssd even though have smaller size but still performs great. and all ssd can be use in any system just that its ur mobo that limites the SSD speed, but still it preforms faster than HDD.

 

[Louisloo]

Hi everyone.


3rd Master Hard Disk:S.M.A.R.T. Status BAD, Backup and Replace

Is this disk your OS disk. If not, disconnect it and your windows should boot properly.

To recover your data from this disk, try disabling the SMART in your bios. This will allow your disk to boot up, if it is not too badly damaged. You can then they to recover your most important first. File by file.

If possible, boot at SAFE mode for this recovery.

Don't bother to image as your disk would already have lots of bad sectors that SMART has marked as BAD. You'll never be able to complete imaging, but will cause more damage to the platters or the heads.

 

[shank118]

I see,

Well depends on ur budget, though some ssd even though have smaller size but still performs great. and all ssd can be use in any system just that its ur mobo that limites the SSD speed, but still it preforms faster than HDD.

Below 200 can get both ssd for OS(programs can be put on this drive?) and another hdd for the data? Which one would you recommend? My mobo has only SATA connections I think.