Essential phone

bundy

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Just got the phone.. Design is nice.. Waiting for my cover and sp before using it
le4uMJ5l.jpg


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edmund_gan

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After read more over Reddit, looks like pretty common issue for halo set.

Contacted amazon cs, see what they can do either RMA or partial refund.

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Wow..if can partial refund....you are really getting it real cheap...

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MonaLisaaa

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Anyone letting go of their essential phone? Got 1 during the sales but want to get another one for my dad to replace his old Redmi 4A. Don't mind whether new or used as long good condition. PM me if you are letting go :)
 
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milanmania2004

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Wow..if can partial refund....you are really getting it real cheap...

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Update on the status , Amazon refunded 20% due to the defect.
Pretty straightforward, chat with CS over the app, sent them the picture. They acknowledge it and ask me whether to RMA. Told them prefer keep the phone then they offered the refund 20% to the gift card balance or credit card, no hassle.

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Alexz_Hong

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Update on the status , Amazon refunded 20% due to the defect.
Pretty straightforward, chat with CS over the app, sent them the picture. They acknowledge it and ask me whether to RMA. Told them prefer keep the phone then they offered the refund 20% to the gift card balance or credit card, no hassle.

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:s12: nice! so become like 250 nia? lol. can loan me some photos of your phone? LOLOL
 

milanmania2004

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Will put on a case or dbrand skin to cover the defect. By time goes will forget about this defect liao. :)

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Alexz_Hong

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Yup, the cheapest I ever owned.

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Don't mind the odd sticker. Lol. I DIY cut a Pixel 2 Skin to paste on the Essential. But mine seems okay. haha. If not i wouldn't mind a 20% off too. haha.

2018-08-25.jpg
 
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milanmania2004

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Not so obvious under room light, but pay attention still can see the difference.

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xonix

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u referring to those hard plastic with black boarders?
those type tokong till dropped it wont cracked... but ur screen will.

It's tempered glass and I haven't had any issue with the one on my HTC 10. Gonna get the same when my essential phone arrives.
 

genexus

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Anyone facing a problem where all the notification sounds do not work? I only receive ringtone sound when there is a call.

I have to restart the phone and everything works as normal. Even the WhatsApp tick sound after sending a message disappears.

Basically for all notification sounds.

This same thing happened on my Mi A2.

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