Technology can both be a complement and a replacement.
We probably underestimate how much jobs would be downsized or eradicated. Think of cd, dvd shops. Think of how retail is affected by online shops. Think of how smses are replaced by whatsapp, wechat.
Traditional insurance would still be around in next 5-10 years but once companies start to go online, i wonder how agents would thrive in that market.
To quote cna:
Mr Tharman pointed out that the job market of the future will be very different given the way technology is advancing. Jobs such as data scientists, software engineers and healthcare professionals will be in demand.
“There will be less need for lawyers, for accountants, for radiologists, financial planners, real estate agents, insurance agents - less need for them because technology will make it possible for customers, consumers to get what they want at a lower cost,” he said.