FSMOne web platform

peppermint7

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FSM CS isn't that bad. They do reply to their emails within a day. I also called them before. First time couldn't get through but second time spoke to a local person (not offshore). Also live chatted to real person.

BTW, no platform fees for stocks. No separate management fees for auto-sweep.

I emailed them yesterday. No reply yet
Will try calling again later :(
 

peppermint7

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I emailed them yesterday. No reply yet
Will try calling again later :(

Manage to get them but. Quite strange as in. I show them my CDP statement. I have this amount of holdings. But they only up my sell limit to close to 60% only.
I ask why i show 100% but their limit given only 60%? Their reply is vague. Is it suppose to be like that?

They say i can try to appeal again later :s22:
 
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reddevil0728

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Manage to get them but. Quite strange as in. I show them my CDP statement. I have this amount of holdings. But they only up my sell limit to close to 60% only.
I ask why i show 100% but their limit given only 60%? Their reply is vague. Is it suppose to be like that?

They say i can try to appeal again later :s22:

Kinda risk management.

They can’t see if you got sufficient stock in your CDP.

They scare you go sell what you don’t have. Then they liable if you no money to pay penalty
 

peppermint7

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Kinda risk management.

They can’t see if you got sufficient stock in your CDP.

They scare you go sell what you don’t have. Then they liable if you no money to pay penalty

I show them my CDP statement and holding with full amount clearly stated. I even offered to go down in person to show them my log in.

But cs says that wont change anything.

Strange isn't it?
 

zoneguard

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I show them my CDP statement and holding with full amount clearly stated. I even offered to go down in person to show them my log in.

But cs says that wont change anything.

Strange isn't it?

Coz you can still sell through other broker after you show them your login CDP and later they got nothing to deliver if sell limited up to 100%.

So risk management they can only up to 60%.

If you transfer custody to FSMOne, then no reason to limit your sell limit.
 

reddevil0728

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I show them my CDP statement and holding with full amount clearly stated. I even offered to go down in person to show them my log in.

But cs says that wont change anything.

Strange isn't it?
Nope. Statement = static.

Go down doesn’t make a diff. Times are different. Don’t have to keep thinking about walk in. Now high tech liao
 

peppermint7

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Nope. Statement = static.

Go down doesn’t make a diff. Times are different. Don’t have to keep thinking about walk in. Now high tech liao

Nothing to do with walk in or not walk in

It is strange why they already seen my statement but only allow up to certain limit

Anyone else can share if its the same for you guys? ie sell limit given is lower than what u have in CDP
 

peppermint7

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Coz you can still sell through other broker after you show them your login CDP and later they got nothing to deliver if sell limited up to 100%.

So risk management they can only up to 60%.

If you transfer custody to FSMOne, then no reason to limit your sell limit.

Oops sorry just saw your post. So this is normal? Not that they short change me? Cos this the 1st time I'm dealing with FSM. Ever sell a few trades with them but this the 1st time i show my statement to request for sell limit increase
 

reddevil0728

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Nothing to do with walk in or not walk in

It is strange why they already seen my statement but only allow up to certain limit

Anyone else can share if its the same for you guys? ie sell limit given is lower than what u have in CDP
I don’t understand why you are getting it.

If say you got a bank book (old school).

Currently inside your bank account got $10,000.

U go update your bank book and it shows $10,000.

The very next moment after you update your bank book, you use your atm card to draw out the full $10,000. You never update your bank book.

Do you still have $10,000 in your bank account?
 

reddevil0728

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Oops sorry just saw your post. So this is normal? Not that they short change me? Cos this the 1st time I'm dealing with FSM. Ever sell a few trades with them but this the 1st time i show my statement to request for sell limit increase

How are they short changing you?

You got paid for any service????
 

peppermint7

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How are they short changing you?

You got paid for any service????

What about yourself? Do u get a higher sell limit or lower?

The initial 50k given to everyone. I believe not everyone has 50k
worth of shares. But are still given 50k by default

So my point is. What's the point of showing CDP statement if amount is not going to increase to match?

If by your theory
If u have only $10k worth of shares
U should only be given 6k to sell?
 

reddevil0728

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What about yourself? Do u get a higher sell limit or lower?

The initial 50k given to everyone. I believe not everyone has 50k
worth of shares. But are still given 50k by default

So my point is. What's the point of showing CDP statement if amount is not going to increase to match?

If by your theory
If u have only $10k worth of shares
U should only be given 6k to sell?
It’s about risk management.

It’s not just FSM. U go dbs vickers they will also assess
 

peppermint7

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Btw i also check with them the refreshing of limit. It'll refresh only after trade is completed and $ back into your account. (Not on daily basis.)

In case anyone ask :)
 

reddevil0728

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Btw i also check with them the refreshing of limit. It'll refresh only after trade is completed and $ back into your account. (Not on daily basis.)

In case anyone ask :)

Because they need to make sure you never come them about your holdings ma
 

Opps-gal

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How about stocks buy through their platform and already in their custodian, will any such problem?
 
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