Galaxy Note 3 on VoLTE

[renfred89]

Thank you for the information found on the website FAQ too, i notice after activation there is a small yellow arrow logo next to my wifi for VOLTE

ClearVoice | SingTel

Q. Which price plans are eligible for 4G ClearVoice?
A. 4G ClearVoice is available on all current data mobile plans: Super Lite, Lite, Value, Plus and Prestige mobile plans with 4G VAS on supported handsets are eligible for 4G ClearVoice from 31st May 2014. Calls made between two parties on supported handsets will experience crystal clear voice quality and super-fast call setup at less than 2s.

Q. What are the charges for 4G ClearVoice?
4G ClearVoice is currently free (no monthly subscription) for customers on eligible price plans with 4G VAS.
4G voice minutes are billed at the same rate as your current voice rates. Minutes of usage will be deducted from your price plan bundle and if any, additional talktime Add-Ons. Excess talktime will be charged at the rate of 16.05 cents per minute.
No local data will be deducted from your data allowance for the use of 4G ClearVoice.

yes i already mentioned in the first post that you will notice a strange green and red horizontal arrow that signifies a different cellular connection. whether or not these arrows will be removed in the future is actually dependent on software, because there's no point putting the arrow when all 3 mobile providers have successfully and fully migrated to LTE voice.

 

[Leonard_Ong]

Q. I am a Multi-SIM Customer. Can I use 4G ClearVoice?
A. We’re sorry, Multi-SIM customers are not able to enjoy this service. To enjoy 4G ClearVoice on your handset, please sign up for additional Mobile Share line for your secondary device(s).

Hmm.... Anyone tried with Multi-SIM?

 

[annen11]

Singtel says my 4G clearvoice is activated. But i still dont see the horizontal arrows. Any settings? Under call settings use volte whenever available is already on.

 

[renfred89]

Singtel says my 4G clearvoice is activated. But i still dont see the horizontal arrows. Any settings? Under call settings use volte whenever available is already on.

activation can take up to 1 day, if not you can try rebooting your phone and see how..

 

[KlooLess]

I called to activate yesterday afternoon, red/green arrows appeared last night... Having lunch now and noticed those arrows disappeared, although top of phone shows the '4G' icon, indicating that I'm still connected to the LTE network...hmmm

 

[renfred89]

I called to activate yesterday afternoon, red/green arrows appeared last night... Having lunch now and noticed those arrows disappeared, although top of phone shows the '4G' icon, indicating that I'm still connected to the LTE network...hmmm

hahas hmm... try calling out and see if it works? if it works whether the icon is there or not doesn't matter. hahas

 

[annen11]

activation can take up to 1 day, if not you can try rebooting your phone and see how..

Rebooted but still same. Nvm just wait then. Singtel says its in active status.

Btw both party need to use note 3 and axtivate volte inorder for the clear voice to work right?

 

[renfred89]

Rebooted but still same. Nvm just wait then. Singtel says its in active status.

Btw both party need to use note 3 and axtivate volte inorder for the clear voice to work right?

No need. If one person does not have volte, the quality of the call will drop to the usual one, but the connection time on your side will be fast.

 

[annen11]

No need. If one person does not have volte, the quality of the call will drop to the usual one, but the connection time on your side will be fast.

Ooo ok thanks for the fast answers. So i will just wait since singtel says its activated and rebooting doesnt help. Just wish to confirm, once the setting for outgoing voice is set to use volte whenever available, i should already be using volte right ? Im connexted to 4g btw

 

[kero89]

Ooo ok thanks for the fast answers. So i will just wait since singtel says its activated and rebooting doesnt help. Just wish to confirm, once the setting for outgoing voice is set to use volte whenever available, i should already be using volte right ? Im connexted to 4g btw

Whenever you swipe right on your contact to call, it will show VoLTE call and HD.

If you key using the traditional way, once the call has initiated, it will show HD on the top right corner

 

[renfred89]

Whenever you swipe right on your contact to call, it will show VoLTE call and HD.

If you key using the traditional way, once the call has initiated, it will show HD on the top right corner

thats right..

also, you might want to check if you are using 4g voice by observing your 4G logo. During the call 4G should also be there, and won't drop to 3G.

 

[annen11]

Whenever you swipe right on your contact to call, it will show VoLTE call and HD.

If you key using the traditional way, once the call has initiated, it will show HD on the top right corner

Thanks. Just called singtel again. They say its activated and then they said the other party must have volte activated as well.. dont know got smoke me anot

 

[djzilch]

Does this destroy the battery life?

 

[renfred89]

Thanks. Just called singtel again. They say its activated and then they said the other party must have volte activated as well.. dont know got smoke me anot

You Kennan smoked. It's true that both parties must have in order to utilise it. But even if the other party don't have your connection to the call server should be fast.

And it doesn't matter who you calling, cos this clear voice is 24hrs on.

I tried calling 1688, connected in 1s, does 1688 support clear voice?

LOL.

 

[IcYFl4mEz]

but still , only those who own note 3 with ST got this function.. so if u call ur frens and u know their hp model...

 

[jackfruit05]

I have called CSO to activate the 4G clearvoice..but they is no red and green arrow. I called them up after a week and they said their side is having glitches. Did I kena smoke or......

 

[GoDSLaYeR]

Those of you who is using the old data plan of 12GB but with 4G VAS, do not try to upgrade.

If upgrade, the data cap will drop to the current existing data amount which in my case is 2GB.

LOL!

 

[renfred89]

I have called CSO to activate the 4G clearvoice..but they is no red and green arrow. I called them up after a week and they said their side is having glitches. Did I kena smoke or......

check your settings, see if your volte was disabled by any chance, and make sure ur software is updated.

 

[jackfruit05]

check your settings, see if your volte was disabled by any chance, and make sure ur software is updated.

Ya Bro, With NE4, Singtel, Phone setting also set to " Use VoLTE when available".
I call them, they say having glitches on their side....

 

[renfred89]

Ya Bro, With NE4, Singtel, Phone setting also set to " Use VoLTE when available".
I call them, they say having glitches on their side....

Go down to comcentre bah.. they have the technical team to resolve for u.
Watch the new youtube videos from singtel.. they also have the arrows shown..