Personally I'm just a low risk taker. Valuebasket to me is a "non-secure" entity. I don't really know who they are, and aside from a few anecdotal sharings, I can't find very much feedback on them locally. Damaged/missing items are a huge concern, and there's no real assurance of replacement if so. I haven't done much research on their warranty provisions, but even if they're tightly drafted, who knows what experience you'll get when things really happen. Go camp their office in Ubi? What to do if it's perpetually shut? Report to CASE? Even so, my $800 is already down the drain.
I've dealt with comgateway before and am very happy with their response times, reliability (they use DHL to ship) etc. Buying from Walmart/Staples should be pretty reliable as they are huge chains in the US and not likely to be fly by night corporations. The risk that something may go wrong (lost/damaged/missing items) is still there, but I think the magnitude of the risk should be much lower with reliable merchants.
That's my humble opinion.
