Google Pixel 10 series

[naxchua]

Just wanted to share a really weird experience I had yesterday at the authorized service centre when sending in my Pixel 10 Pro XL, and see if any other bros here have encountered something similar.

The Setup: Went in because I was experiencing severe power drain and requested a battery replacement. The counter staff initially tried to blame my charging cables, even though my cables work perfectly fine with all my other devices. They eventually took it in, gave me a job order form, and told me to come back in 3 hours.

The "Repair": Got an SMS after just 2 hours saying it was ready. When I collected it, they told me they replaced BOTH the battery and the screen. Very weird, considering I had absolutely zero issues with the screen and never asked for it to be replaced.

The Catch: I decided to check the battery cycle count on the spot. It wasn't reset.

• I asked the staff why. Their reply: "Try restarting the phone, otherwise we need to do a firmware reflash."
• I directly asked if they actually replaced the battery. Staff insisted yes, claiming it was explicitly recorded in the job order.

The U-Turn: Suddenly, another staff member went into the backroom, came out, and told me to wait. They took my phone back in for another 30 minutes to do the replacement. The excuse? "The technician mixed up and didn't replace your battery."

The Result: Got it back 30 minutes later. The cycle count is finally at 0, but the battery info looks a bit strange to me:

• Manufacture Date: 29 May 2025
• Date of First Use: 15 May 2026

Has anyone else experienced this kind of "mix-up" or phantom repairs from the Pixel Service Centre? Just feels really sketchy overall.

 

[FatalethaL]

Just wanted to share a really weird experience I had yesterday at the authorized service centre when sending in my Pixel 10 Pro XL, and see if any other bros here have encountered something similar.

The Setup: Went in because I was experiencing severe power drain and requested a battery replacement. The counter staff initially tried to blame my charging cables, even though my cables work perfectly fine with all my other devices. They eventually took it in, gave me a job order form, and told me to come back in 3 hours.

The "Repair": Got an SMS after just 2 hours saying it was ready. When I collected it, they told me they replaced BOTH the battery and the screen. Very weird, considering I had absolutely zero issues with the screen and never asked for it to be replaced.

The Catch: I decided to check the battery cycle count on the spot. It wasn't reset.

• I asked the staff why. Their reply: "Try restarting the phone, otherwise we need to do a firmware reflash."
• I directly asked if they actually replaced the battery. Staff insisted yes, claiming it was explicitly recorded in the job order.

The U-Turn: Suddenly, another staff member went into the backroom, came out, and told me to wait. They took my phone back in for another 30 minutes to do the replacement. The excuse? "The technician mixed up and didn't replace your battery."

The Result: Got it back 30 minutes later. The cycle count is finally at 0, but the battery info looks a bit strange to me:

• Manufacture Date: 29 May 2025
• Date of First Use: 15 May 2026

Has anyone else experienced this kind of "mix-up" or phantom repairs from the Pixel Service Centre? Just feels really sketchy overall.

I did not have such experience before. In the past, I visited twice to replace battery, and everything went smoothly.

Sorry man to hear about your experience.

 

[joesph]

Google System update July 2026

Update size: 69.49 MB

For Pixel 10 Pro XL

i thought play update

 

[froztheart]

Just wanted to share a really weird experience I had yesterday at the authorized service centre when sending in my Pixel 10 Pro XL, and see if any other bros here have encountered something similar.

The Setup: Went in because I was experiencing severe power drain and requested a battery replacement. The counter staff initially tried to blame my charging cables, even though my cables work perfectly fine with all my other devices. They eventually took it in, gave me a job order form, and told me to come back in 3 hours.

The "Repair": Got an SMS after just 2 hours saying it was ready. When I collected it, they told me they replaced BOTH the battery and the screen. Very weird, considering I had absolutely zero issues with the screen and never asked for it to be replaced.

The Catch: I decided to check the battery cycle count on the spot. It wasn't reset.

• I asked the staff why. Their reply: "Try restarting the phone, otherwise we need to do a firmware reflash."
• I directly asked if they actually replaced the battery. Staff insisted yes, claiming it was explicitly recorded in the job order.

The U-Turn: Suddenly, another staff member went into the backroom, came out, and told me to wait. They took my phone back in for another 30 minutes to do the replacement. The excuse? "The technician mixed up and didn't replace your battery."

The Result: Got it back 30 minutes later. The cycle count is finally at 0, but the battery info looks a bit strange to me:

• Manufacture Date: 29 May 2025
• Date of First Use: 15 May 2026

Has anyone else experienced this kind of "mix-up" or phantom repairs from the Pixel Service Centre? Just feels really sketchy overall.

Might want to leave a Google Review too so that others can be made aware, since not only locals but others in the region do visit for repairs too.

 

[FatalethaL]

Moments ago, received Pixel Camera app update through Play store.

Version 10.4.117.936816638.14

Pixel 10 Pro XL

 

[joesph]

Moments ago, received Pixel Camera app update through Play store.
Version 10.4.117.936816638.14
Pixel 10 Pro XL

how you know?


Read HWZ Forum Rules!

 

[FatalethaL]

how you know?


Read HWZ Forum Rules!

I checked for app updates, and it downloaded Pixel Camera update, and then I checked its app version.

 

[limmk]

 

[FatalethaL]

Google Play system update available June 2026

Update size: 95 MB

Pixel 10 Pro XL

Google Play system update available July 2026

Update size: 19 MB

Pixel 10 Pro XL

 

[joesph]

Google Play system update available July 2026

Update size: 19 MB

Pixel 10 Pro XL

You very diligent check

 

[FatalethaL]

You very diligent check

I read Reddit regularly.

 

[limmk]

 

[osmond19]

Any new promo code that can be used on Google store? Still has $60 credit that is about to expire to use...

 

[anthonygreenisreal]

Any new promo code that can be used on Google store? Still has $60 credit that is about to expire to use...

I just used my $639 credit to get pixel 9a based model. I topped up $10.

 

[osmond19]

Why pixel 9a? I only left $60 expiring in sep...see if got promo code to use so I can buy more accessories with little top up.

 

[anthonygreenisreal]

Why pixel 9a? I only left $60 expiring in sep...see if got promo code to use so I can buy more accessories with little top up.

Coz credit expiring soon and I sold it brand it for slightly below $500. Make sense to turn it in to cash instead of using it to buy google stuffs and giving them more money.

 

[tweeety]

I got a Google pixel 10 pro from Singtel. There should be pixel 3 watch given for free. However, the watch did not came at all. Any idea how to get the watch?

 

[anthonygreenisreal]

I got a Google pixel 10 pro from Singtel. There should be pixel 3 watch given for free. However, the watch did not came at all. Any idea how to get the watch?

Maybe you can try calling singtel?

 

[froztheart]

I got a Google pixel 10 pro from Singtel. There should be pixel 3 watch given for free. However, the watch did not came at all. Any idea how to get the watch?

ST might be better positioned to help you if that's what stated to come with your Pixel purchase.

 

[halocast]

I got a Google pixel 10 pro from Singtel. There should be pixel 3 watch given for free. However, the watch did not came at all. Any idea how to get the watch?

Check with singtel