Google Pixel 4a

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gaityr

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piquadro said:
So far, I've read of people cancelling their orders themselves or Amazon UK cancelling their orders.
But has anyone who ordered from Amazon UK actually received their Pixel 4a 5G?
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I haven't received mine either. Just contacted customer service and they said they've escalated to the fulfillment centre. I wonder if the phones at this sale price supposed to be for EU only - otherwise I don't understand why if there's stock, it hasn't been shipped long ago.

Just noticed my Pixel 3XL camera auto-focus has stopped working, so everything in the distance is blurry. So I actually really need this replacement now!! Sigh.
 
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piquadro

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garychengjw said:
If i recalled is not sold by Amazon rather a 3rd party reseller.


Posted with OnePlus 8T #AquamarineGreen HardwareZone Forums app
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I've yet to learn of someone receiving a set sold by Amazon UK (Amazon EU S.a.r.L as seller).

It has been 3 weeks since I ordered (14th Feb) but the order has not been dispatched yet, just an indication of a "by 19 Mar" in the order page although an email received earlier mentioned the expected delivery date to be 22 Feb to 19 Mar.

And with orders mentioned in here cancelled by Amazon UK, I'm wondering if they will honour the orders in the first place of if I'm just waiting for nothing.

I have contacted Amazon UK a few times through chats & phone calls on this order; their attitude was bad and took no responsibility, managers included. They only regurgitated what the system showed which I was very well aware of.
 
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zepanda said:
Ordered when it was £399, still waiting for them to provide me a delivery date...talked to their customer service a few days ago and I just received an email from them stating that they can't source this item and has canceled my order? But as of now my Amazon order is still there so not too sure what's going on

Not helping that the listing now still states that the phone is in stock...zzz
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Having bought stuff from amazon us, amazon sg, I must say amazon uk is really the worst, even if compared with other online platforms.

Try to get a confirmation that your order is still there with another cso

I had complained to the cso about the listing showing phone is in stock but 2 different cso had told me the logistic side actually reflected its oos.
Anyway they finally fixed the listing, its finally not available

Odd that they are oos for so long when google uk store still has it available. I wonder what is amazon uk procurement is doing.
 
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piquadro said:
I've yet to learn of someone receiving a set sold by Amazon UK (Amazon EU S.a.r.L as seller).

It has been 3 weeks since I ordered (14th Feb) but the order has not been dispatched yet, just an indication of a "by 19 Mar" in the order page although an email received earlier mentioned the expected delivery date to be 22 Feb to 19 Mar.

And with orders mentioned in here cancelled by Amazon UK, I'm wondering if they will honour the orders in the first place of if I'm just waiting for nothing.

I have contacted Amazon UK a few times through chats & phone calls on this order; their attitude was bad and took no responsibility, managers included. They only regurgitated what the system showed which I was very well aware of.
Click to expand...

Well, I ordered on 2nd feb, supposed to recieve on 17th feb, but on the 17th itself suddenly saw the delivery become undeliverable. Cso told me that carrier had the whole shipment damaged, and I requested for a replacement......

So, yah, I have been waiting for mine since 2nd feb.... and still waiting
 
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Ap0calypse

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piquadro said:
I've yet to learn of someone receiving a set sold by Amazon UK (Amazon EU S.a.r.L as seller).

It has been 3 weeks since I ordered (14th Feb) but the order has not been dispatched yet, just an indication of a "by 19 Mar" in the order page although an email received earlier mentioned the expected delivery date to be 22 Feb to 19 Mar.

And with orders mentioned in here cancelled by Amazon UK, I'm wondering if they will honour the orders in the first place of if I'm just waiting for nothing.

I have contacted Amazon UK a few times through chats & phone calls on this order; their attitude was bad and took no responsibility, managers included. They only regurgitated what the system showed which I was very well aware of.
Click to expand...

I may be quite lucky as my Pixel 4a 5g actually arrived yesterday. Bought it at the $399 sale on 10 Feb so it took about a month. It's sold by Amazon EU S.a.r.L., though I remember it wasn't this before.
 
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piquadro

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Ap0calypse said:
I may be quite lucky as my Pixel 4a 5g actually arrived yesterday. Bought it at the $399 sale on 10 Feb so it took about a month. It's sold by Amazon EU S.a.r.L., though I remember it wasn't this before.
Click to expand...


Thanks for your update; this gives me some hope. Enjoy your new phone!
 
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Vegitto said:
Having bought stuff from amazon us, amazon sg, I must say amazon uk is really the worst, even if compared with other online platforms.

Try to get a confirmation that your order is still there with another cso

I had complained to the cso about the listing showing phone is in stock but 2 different cso had told me the logistic side actually reflected its oos.
Anyway they finally fixed the listing, its finally not available

Odd that they are oos for so long when google uk store still has it available. I wonder what is amazon uk procurement is doing.
Click to expand...

Will try to contact a cso again, thanks! As of now, order is still in my account and not canceled :s22:
 
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piquadro

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zepanda said:
Ordered on 18feb...turns out my order is still valid after checking with a cso...coincidentally my card also finally got charged ytd, but no delivery date yet
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I placed my order on 14 Feb, with a "expected by 19 Mar" indication on my order page but credit card has not been charged and order not dispatched yet.
 
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piquadro said:
I placed my order on 14 Feb, with a "expected by 19 Mar" indication on my order page but credit card has not been charged and order not dispatched yet.
Click to expand...

Still the same, although I got charged but the delivery date is still pending and not dispatched yet, might not be a good thing that I got charged already :s13:
 
Vegitto

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Hey guys. A quick update...

After 1.5 months of waiting, I have just cancelled my amazon uk order (1st order at 2nd feb, carrier screwed up and damaged my shipment, replacement order placed on 17th feb and waited till now).

Anyway I spotted a listing on shopee, contacted seller and was told its US set and I decided to chance on it... should be able to get it early next week, so if its good, I'll update again here and you guys can consider getting it from them instead of waiting endlessly for the useless amazon uk
 
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