GPU or Monitor

[ab_cat]

Hi,

My HP TouchSmart 600-1037D is showing blank screen and a single quick beep when power on.

I tried to connect to an external monitor via HDMI it is also flashing and showing nothing.
Also tried to remove the GPU card and boot but to no avail as I thought there could be a integrated GPU to take over which I am not sure.

Based on the part number, I think the cards that I used are:
1) 533359-001 - HP Game Console HDMI Input Board for Touchsmart 600 Desktop PC
e.g. https://harddiskdirect.com/533359-001-hp-laptop-accessory.html
2) 1gb HP TouchSmart NVIDIA GeForce G230 MXM Mobile Video Card 513184-001
e.g. https://www.ebay.com/p/1922946533

May I know:

1) Is this caused by a faulty GPU and not monitor fault?
2) Should I try to replace the GPU?
3) Do I also need to replace the HDMI board?
4) Where can I buy those part or can I get other new/better that compatible with this PC?

Trying to determine to see if it is worth to DIY and fix.
Thanks.

 

[Shahmatt]

Try removing and reseating the two RAM chips.

First try reseating both.

If that doesn't work try inserting only one at a time in either slot to see if it makes a difference.

 

[tsteo77]

Hi,

My HP TouchSmart 600-1037D is showing blank screen and a single quick beep when power on.

I tried to connect to an external monitor via HDMI it is also flashing and showing nothing.
Also tried to remove the GPU card and boot but to no avail as I thought there could be a integrated GPU to take over which I am not sure.

Based on the part number, I think the cards that I used are:
1) 533359-001 - HP Game Console HDMI Input Board for Touchsmart 600 Desktop PC
e.g. https://harddiskdirect.com/533359-001-hp-laptop-accessory.html
2) 1gb HP TouchSmart NVIDIA GeForce G230 MXM Mobile Video Card 513184-001
e.g. https://www.ebay.com/p/1922946533

May I know:

1) Is this caused by a faulty GPU and not monitor fault?
2) Should I try to replace the GPU?
3) Do I also need to replace the HDMI board?
4) Where can I buy those part or can I get other new/better that compatible with this PC?

Trying to determine to see if it is worth to DIY and fix.
Thanks.

This > https://support.hp.com/sg-en/document/c02507400 is what i found based on the model of the computer given. Their technical support would know better. It's a low performance computer and also a branded computer. It will be a good time to upgrade to DIY brand computer.

 

[ab_cat]

Try removing and reseating the two RAM chips.

First try reseating both.

If that doesn't work try inserting only one at a time in either slot to see if it makes a difference.

Just tried but still black screen.
When I tried to insert only one at a time, there is no beep sound though.
Reseating both still has a single beep. (I think the beep sounds normal).

 

[ab_cat]

This > https://support.hp.com/sg-en/document/c02507400 is what i found based on the model of the computer given. Their technical support would know better. It's a low performance computer and also a branded computer. It will be a good time to upgrade to DIY brand computer.

Unfortunately this is an old PC which is out of warranty.
Additional information, when I power on the machine, and click on the "Home" button in the monitor, it does not show anything also. So I am clueless whether is it monitor or GPU.

 

[tsteo77]

Unfortunately this is an old PC which is out of warranty.
Additional information, when I power on the machine, and click on the "Home" button in the monitor, it does not show anything also. So I am clueless whether is it monitor or GPU.

I not as good as a computer technician for HP. Sine you tried reseating rams, switching gpus, connecting to external monitor
and this is a old computer, i would suspect a defective motherboard. Just let go, move on and upgrade.