GRABPay MasterCard

[silverbomb]

I got once had a $300 refund.
Almost one month the merchant then refund.
Or according to gpmc ‘team’.

Oh well. Just wait at least a month.
If dont have then escalate.

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agree that it's likely the slowness on GPMC side that slows the refund. normally merchant side alr initiated the refund/chargeback but it's the issuing card (GPMC in this instance) that processes and confirms the refund, b4 it gets officially refunded. banks normally process refund faster either cos of automation or there's dedicated manpower (e.g. UOB) that processes it. i worked twice with UOB on my customer's refund/chargeback b4 so i know someone needs to manually process it.

suspecting that bcos their "GPMC" division is still in beta infant stage, refunds are not automated (or not coded in their systems) and am not surprised if its all manually done. so their lean team will take time to process the refunds 1 after another hence the backlog. hopefully it becomes quicker as their focus on payments expands...

 

[W3isheng]

Is there a limits to using the card on taobao? Wife did like 7 transaction earlier then now payment declined, cause those have discount so she pay one by one, use like 400+ sgd only.

 

[fone]

agree that it's likely the slowness on GPMC side that slows the refund. normally merchant side alr initiated the refund/chargeback but it's the issuing card (GPMC in this instance) that processes and confirms the refund, b4 it gets officially refunded. banks normally process refund faster either cos of automation or there's dedicated manpower (e.g. UOB) that processes it. i worked twice with UOB on my customer's refund/chargeback b4 so i know someone needs to manually process it.

suspecting that bcos their "GPMC" division is still in beta infant stage, refunds are not automated (or not coded in their systems) and am not surprised if its all manually done. so their lean team will take time to process the refunds 1 after another hence the backlog. hopefully it becomes quicker as their focus on payments expands...

Not necessary, I've had refunds come in within the same day.

Is there a limits to using the card on taobao? Wife did like 7 transaction earlier then now payment declined, cause those have discount so she pay one by one, use like 400+ sgd only.

Sometimes is auto protection, cannot do same vendor multiple times, consecutively

 

[peppermint7]

Is there a limits to using the card on taobao? Wife did like 7 transaction earlier then now payment declined, cause those have discount so she pay one by one, use like 400+ sgd only.

I gotten the same issue after my 1st few paywave payment. I call up and was told they don't have such limitation as in number of times one can pay unless one exceeded their $ limit. So I tried 2 hours later and it works again.

 

[silverbomb]

Not necessary, I've had refunds come in within the same day.

yeap possible as long as the established bank alr system coded it to handle it automatically.

 

[furryballs]

Anyone knows if scb unlimited received 1.5% rebates for topping up grab wallet?

 

[goblinn]

guys how to use the digital GrabPay card? can just tap the phone like Apple Pay? or only can use for online shopping?

 

[Pathfinder]

Hi i stopped receiving sms for my transactions since a few days ago. Not sure if i updated the app. Is there a setting for this?

Same here...

Sent from Samsung SM-N975F using GAGT

 

[Adam80]

guys how to use the digital GrabPay card? can just tap the phone like Apple Pay? or only can use for online shopping?

I link to my note 10 for transport and purchase

One time it didn't went thru cos of insufficient bal in gp

Can take Samsung pay pt for transport and normal payment

Sent from Samsung SM-N975F using GAGT

 

[Winterhearts]

I link to my note 10 for transport and purchase

One time it didn't went thru cos of insufficient bal in gp

Can take Samsung pay pt for transport and normal payment

Sent from Samsung SM-N975F using GAGT

Did you get any Grabreward points for using Samsung Pay on mrt?
I didnt. I called Grab Support and they told me that only those using Grab Physical Card when tapping on public transport will get Grabreward points.
I have not get the physical card to test it out yet.

 

[Garlics]

have you confirmed for topup? not grab ride

Yes, I checked.

 

[xsoldix]

Until now still ask me request early access.

Beta user.

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[JuniorLion]

Until now still ask me request early access.

Beta user.

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Lololololol.

 

[xsoldix]

Really lol! Haha!
Not sure what’s going on in their team.

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[JuniorLion]

Really lol! Haha!
Not sure what’s going on in their team.

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But seriously, you have some divine right to early access to the card?

 

[Winterhearts]

Until now still ask me request early access.

Beta user.

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If you got the activation mail in the Grab App inbox,
Dont click the Dark green Activate Now tab at the lowest bottom.
Click the light green Activate Now box within the Paragraph text..Free early Access to GrabPay Card.

 

[Heiji_Hattori]

If you got the activation mail in the Grab App inbox,
Dont click the Dark green Activate Now tab at the lowest bottom.
Click the light green Activate Now box within the Paragraph text..Free early Access to GrabPay Card.

It doesn't work either. I guess nothing can do just gotta wait..

 

[AverageJoe3321]

If you got the activation mail in the Grab App inbox,
Dont click the Dark green Activate Now tab at the lowest bottom.
Click the light green Activate Now box within the Paragraph text..Free early Access to GrabPay Card.

i click on the light green activate button but it just brings me back to my messages inbox leh

 

[fr33d0m]

refund depends on merchants.

Some merchants will actively refund, then Grab will refund.

Some merchants just do nothing til authorization lapses. In this case, it is Grab that need check whether authorization is utilized, if not, refund.

 

[Henabi]

Sent from Henabi virus using GAGT