GRABPay MasterCard

A

Avery5

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vsvs24 said:
Requested for physical card on 30 or 31 Dec through the Grab message on 19 Dec light green button. Just received the physical card today.

Read so much about people having problem activating the physical card. It went smoothly for me. I did as they indicated and scan QR code in Grab app. Activated instantly and the credit card number changed. Have used the new credit card number to purchase from qoo10 without issue. Will go and use the physical card later.

Android phone.

:s12:
Click to expand...
I requested in early December but until now haven't receive, why uh?
 
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Hanwudi

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i just noticed something strange. I can't do grabpay QR payment this couple of days, also realized I cannot send money too.... anyone facing similar issues?
 
Otokiru

Otokiru

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careful, u can get suspended when using 1 android device to login multiple grab account. try not login more than 3 grab account on 1 android device.

i'll check later if they've remove the cheatlink from the latest version from the app.
 
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fairylord

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Otokiru said:
careful, u can get suspended when using 1 android device to login multiple grab account. try not login more than 3 grab account on 1 android device.

i'll check later if they've remove the cheatlink from the latest version from the app.
Click to expand...


You mean log out and login with other account? Is that possible to logon 3 accounts at one time?
 
IcYFl4mEz

IcYFl4mEz

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Otokiru said:
careful, u can get suspended when using 1 android device to login multiple grab account. try not login more than 3 grab account on 1 android device.

i'll check later if they've remove the cheatlink from the latest version from the app.
Click to expand...
Yes I think this. Bcos my family members using same device too to login for the cheat link.
 
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yarhmeh

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bumdssa said:
anyone used it for agoda before?
will there be dcc charges?
Click to expand...
If you have selected the Agoda charges to be in SGD, there should not be a fee from GrabPay.

I'm in the midst of disputing multiple transactions with them and have given them a hard deadline of COB 10 January 2020 for a resolution. So, stay tuned.

In the meantime, for a little background and information of all GrabPay Card (physical or virtual) users, Grab cannot charge a DCC if they are not involved in the conversion. This is a service provided by Visa/MasterCard to merchants to bump up sales. Grab's explanation that the merchant is based overseas or that based on the merchants' MCC code hence a DCC fee is charges is both fraudulent and misrepresentative.

Nevertheless, they have charged me 0%, 1% and 2% on the same merchant's monthly recurring fee. Hence, their explanation has no basis on the inconsistencies of their practices.

Similarly, all users should be careful about using your GPMC through PayPal. If you choose a foreign currency to pay, that's fair enough and you'd be charge 2% which is lower than the banks. But if you choose the SGD option or use it to pay for a SGD transaction, there is a "DCC" of 1% on top, which should not be the case.

Under the Banking Act, regulated by MAS, Grab cannot mask a fee/charge as something else. DCC is never charged in this way. What Grab is charging for that 1% is something entirely different. Foreign currency conversion, fair enough.

Well, I have given them options of either retracting the "DCC" of 1% for all users entirely or issuing a public statement restating that the 1% is Grab's fee and not a DCC by MasterCard.

So, if some Softbank Samurai appears and silences me, may this be my last post and please carry on the good fight for me.
 
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ixoral

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Hi, on your point here wrt SGD transactions being charged DCC, seems like it happens only when the merchant is using an overseas intermediary for payment processing. I am thinking back to my Uber charges in the past. Every Uber ride charge in my cc is always a few cents higher than my actual ride, hence I was told there was a dcc charge when it comes to Uber due to their overseas payment provider :(

yarhmeh said:
In the meantime, for a little background and information of all GrabPay Card (physical or virtual) users, Grab cannot charge a DCC if they are not involved in the conversion. This is a service provided by Visa/MasterCard to merchants to bump up sales. Grab's explanation that the merchant is based overseas or that based on the merchants' MCC code hence a DCC fee is charges is both fraudulent and misrepresentative.

Nevertheless, they have charged me 0%, 1% and 2% on the same merchant's monthly recurring fee. Hence, their explanation has no basis on the inconsistencies of their practices.

Similarly, all users should be careful about using your GPMC through PayPal. If you choose a foreign currency to pay, that's fair enough and you'd be charge 2% which is lower than the banks. But if you choose the SGD option or use it to pay for a SGD transaction, there is a "DCC" of 1% on top, which should not be the case.

Under the Banking Act, regulated by MAS, Grab cannot mask a fee/charge as something else. DCC is never charged in this way. What Grab is charging for that 1% is something entirely different. Foreign currency conversion, fair enough.
Click to expand...
 
Last edited:
bumdssa

bumdssa

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yarhmeh said:
If you have selected the Agoda charges to be in SGD, there should not be a fee from GrabPay.

I'm in the midst of disputing multiple transactions with them and have given them a hard deadline of COB 10 January 2020 for a resolution. So, stay tuned.

In the meantime, for a little background and information of all GrabPay Card (physical or virtual) users, Grab cannot charge a DCC if they are not involved in the conversion. This is a service provided by Visa/MasterCard to merchants to bump up sales. Grab's explanation that the merchant is based overseas or that based on the merchants' MCC code hence a DCC fee is charges is both fraudulent and misrepresentative.

Nevertheless, they have charged me 0%, 1% and 2% on the same merchant's monthly recurring fee. Hence, their explanation has no basis on the inconsistencies of their practices.

Similarly, all users should be careful about using your GPMC through PayPal. If you choose a foreign currency to pay, that's fair enough and you'd be charge 2% which is lower than the banks. But if you choose the SGD option or use it to pay for a SGD transaction, there is a "DCC" of 1% on top, which should not be the case.

Under the Banking Act, regulated by MAS, Grab cannot mask a fee/charge as something else. DCC is never charged in this way. What Grab is charging for that 1% is something entirely different. Foreign currency conversion, fair enough.

Well, I have given them options of either retracting the "DCC" of 1% for all users entirely or issuing a public statement restating that the 1% is Grab's fee and not a DCC by MasterCard.

So, if some Softbank Samurai appears and silences me, may this be my last post and please carry on the good fight for me.
Click to expand...

how many % of dcc were you charged for your agoda transactions even when you selected SGD?

i checked my past transactions on UOB card, none were charged DCC.
 
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