GRABPay MasterCard

[ahteng06]

Has anyone successfully paid MyRepublic bills using GPMC?

Yes, successful with points awarded.

 

[yarhmeh]

how many % of dcc were you charged for your agoda transactions even when you selected SGD?

i checked my past transactions on UOB card, none were charged DCC.

1%.

Doesn't matter which card you use, as long as on Agoda or any merchant, as long as you have selected SGD, the invoice will come as SGD hence no currency conversion is required. Therefore, there should be no DCC.

 

[koreanlover]

1%.

Doesn't matter which card you use, as long as on Agoda or any merchant, as long as you have selected SGD, the invoice will come as SGD hence no currency conversion is required. Therefore, there should be no DCC.

1% cross border fee if the SGD txn is processed overseas.
Grab says it is charged by Mastercard.

https://help.grab.com/passenger/en-sg/360037495511

 

[yarhmeh]

Hi, on your point here wrt SGD transactions being charged DCC, seems like it happens only when the merchant is using an overseas intermediary for payment processing. I am thinking back to my Uber charges in the past. Every Uber ride charge in my cc is always a few cents higher than my actual ride, hence I was told there was a dcc charge when it comes to Uber due to their overseas payment provider

Didn't experience this with Uber in SG. Unless is Uber overseas, then the foreign currency conversion fee is there. But that's normal.

 

[Hanwudi]

Mine no issue.
Tried this afternoon.

Posted with fingers HardwareZone Forums app

Thanks for sharing

 

[yarhmeh]

1% cross border fee if the SGD txn is processed overseas.
Grab says it is charged by Mastercard.

**link removed becaue I noob, can't post with links.**

Yes, that's what they say and it's normal for MasterCard or Visa to do so.

However, "Cross border processing fee (for Dynamic Currency Conversion transaction)" means a currency was converted. But if SGD was selected as the checkout currency, it's already built in for conversion on the Merchant side. So Grab is double counting and charging as their own fees.

I just made a PayPal payment. Mechant charged in USD, I selected PayPal's SGD option and Grab charged a further 1% because "PayPal is based overseas". This is not the case of how DCC fee is applied. It was already applied through PayPal.

DCC is typically charged by gateways like PayPal, Stripe or POS at the foreign merchant's store. Grab in this case is acting as a issuing "bank". Does not have the right to charge a DCC fee.

Comparatively, if you use a DBS/UOB/OCBC/etc. credit card overseas, if SGD is chosen to transact on that purchase, that exact amount you see from the POS receipt would be what's charged on your statement. No additional fees involved.

Ultimately, it's the consumer who chooses who to pay the conversion fee to. If a person chooses to pay in foreign currency, the bank charges the spread and fee embeded in the converson. If local currency is chooses, the gateway (ie. PayPal/Visa/MasterCard) processes the conversion and pockets the fee.

In Grab's case, Grab is double dipping on the conversion fees.

 

[Hanwudi]

i just noticed something strange. I can't do grabpay QR payment this couple of days, also realized I cannot send money too.... anyone facing similar issues?

Any idea how to solve this issue that happens after I requested for the physical card...


while paying by grabpay QR, after scanning QR, the app went back to previous screen;

while sending to other user, after selecting user, the app went back to previous screen;


Both do not proceed to the next screen to allow me to enter amount.

 

[bumdssa]

Yes, that's what they say and it's normal for MasterCard or Visa to do so.

However, "Cross border processing fee (for Dynamic Currency Conversion transaction)" means a currency was converted. But if SGD was selected as the checkout currency, it's already built in for conversion on the Merchant side. So Grab is double counting and charging as their own fees.

I just made a PayPal payment. Mechant charged in USD, I selected PayPal's SGD option and Grab charged a further 1% because "PayPal is based overseas". This is not the case of how DCC fee is applied. It was already applied through PayPal.

DCC is typically charged by gateways like PayPal, Stripe or POS at the foreign merchant's store. Grab in this case is acting as a issuing "bank". Does not have the right to charge a DCC fee.

Comparatively, if you use a DBS/UOB/OCBC/etc. credit card overseas, if SGD is chosen to transact on that purchase, that exact amount you see from the POS receipt would be what's charged on your statement. No additional fees involved.

Ultimately, it's the consumer who chooses who to pay the conversion fee to. If a person chooses to pay in foreign currency, the bank charges the spread and fee embeded in the converson. If local currency is chooses, the gateway (ie. PayPal/Visa/MasterCard) processes the conversion and pockets the fee.

In Grab's case, Grab is double dipping on the conversion fees.

Actually i think it is subjective. i booked lion air flights in SGD but was charged 1% DCC by my bank.

in any case if the "DCC" charged for agoda on grabpay is 1%, i think it is still "worth it" to use grabpay if using UOBONE cos of the addtional 5%?

 

[koreanlover]

Yes, that's what they say and it's normal for MasterCard or Visa to do so.

However, "Cross border processing fee (for Dynamic Currency Conversion transaction)" means a currency was converted. But if SGD was selected as the checkout currency, it's already built in for conversion on the Merchant side. So Grab is double counting and charging as their own fees.

I just made a PayPal payment. Mechant charged in USD, I selected PayPal's SGD option and Grab charged a further 1% because "PayPal is based overseas". This is not the case of how DCC fee is applied. It was already applied through PayPal.

DCC is typically charged by gateways like PayPal, Stripe or POS at the foreign merchant's store. Grab in this case is acting as a issuing "bank". Does not have the right to charge a DCC fee.

Comparatively, if you use a DBS/UOB/OCBC/etc. credit card overseas, if SGD is chosen to transact on that purchase, that exact amount you see from the POS receipt would be what's charged on your statement. No additional fees involved.

Ultimately, it's the consumer who chooses who to pay the conversion fee to. If a person chooses to pay in foreign currency, the bank charges the spread and fee embeded in the converson. If local currency is chooses, the gateway (ie. PayPal/Visa/MasterCard) processes the conversion and pockets the fee.

In Grab's case, Grab is double dipping on the conversion fees.

You should not have chosen payment in SGD using PayPal when the txn is in USD.
It will be more expensive.

https://www.you.co/sg/blog/paypal-currency-converter-exchange-rates-guide-2019/

 

[yarhmeh]

You should not have chosen payment in SGD using PayPal when the txn is in USD.
It will be more expensive.

LOL, was transacting on the phone while taking a **** and missed it.

But thankfully for that, it's even clearer Grab's DCC is a bogus charge.

 

[purplewave]

these DCCs and whatever fees are driving me nuts

 

[b4zabeat]

I am still waiting for the option to request for physical grabpay card in my account

 

[ixoral]

I walked into HDB office thinking I can prepay my town council bills, end up the officer there directed me to the AXS machine to pay
Anyway lesson learnt, want to prepay TC bill using cc can only go to TC office itself...

Noob qtn: to pay TC bill, must I go to my constituency TC or I can walk in to any TC to pay.. ?

 

[someusername]

I just made a PayPal payment. Mechant charged in USD, I selected PayPal's SGD option and Grab charged a further 1% because "PayPal is based overseas". This is not the case of how DCC fee is applied. It was already applied through PayPal.

When I charged foreign currency Paypal to my UOB VS card I was not awarded 4mpd because the Paypal payment processing gateway is in Singapore even though the transaction was in FCY. You can see the location of the payment processor on the credit card statement it's the last two letters on the description - SG.

Paypal DCC rates are bad.

 

[item2sell]

I walked into HDB office thinking I can prepay my town council bills, end up the officer there directed me to the AXS machine to pay
Anyway lesson learnt, want to prepay TC bill using cc can only go to TC office itself...

Noob qtn: to pay TC bill, must I go to my constituency TC or I can walk in to any TC to pay.. ?

HDB and Town council are different biz.

One sell flat,
One clean flat

 

[manofsorrows]

And then they might ask you back what bank ? Hahaa

I walked into HDB office thinking I can prepay my town council bills, end up the officer there directed me to the AXS machine to pay
Anyway lesson learnt, want to prepay TC bill using cc can only go to TC office itself...

Noob qtn: to pay TC bill, must I go to my constituency TC or I can walk in to any TC to pay.. ?

 

[demoforce1]

If you have selected the Agoda charges to be in SGD, there should not be a fee from GrabPay.

I'm in the midst of disputing multiple transactions with them and have given them a hard deadline of COB 10 January 2020 for a resolution. So, stay tuned.

In the meantime, for a little background and information of all GrabPay Card (physical or virtual) users, Grab cannot charge a DCC if they are not involved in the conversion. This is a service provided by Visa/MasterCard to merchants to bump up sales. Grab's explanation that the merchant is based overseas or that based on the merchants' MCC code hence a DCC fee is charges is both fraudulent and misrepresentative.

Nevertheless, they have charged me 0%, 1% and 2% on the same merchant's monthly recurring fee. Hence, their explanation has no basis on the inconsistencies of their practices.

Similarly, all users should be careful about using your GPMC through PayPal. If you choose a foreign currency to pay, that's fair enough and you'd be charge 2% which is lower than the banks. But if you choose the SGD option or use it to pay for a SGD transaction, there is a "DCC" of 1% on top, which should not be the case.

Under the Banking Act, regulated by MAS, Grab cannot mask a fee/charge as something else. DCC is never charged in this way. What Grab is charging for that 1% is something entirely different. Foreign currency conversion, fair enough.

Well, I have given them options of either retracting the "DCC" of 1% for all users entirely or issuing a public statement restating that the 1% is Grab's fee and not a DCC by MasterCard.

So, if some Softbank Samurai appears and silences me, may this be my last post and please carry on the good fight for me.

I pay to Wish in SGD with BOC visa also kana 1% DCC

 

[laurent_rio]

I pay to Wish in SGD with BOC visa also kana 1% DCC

I pay agoda in DBS and UOB also kena DCC, as long as the transaction name AGODA.COM Internet SG, its free DCC but if the trasaction name AGODA.COM INTERNET GBR , its kena DCC eventhough the currency is SGD

 

[bumdssa]

just booked agoda using grabpay. got charged 1% DCC.

 

[Charlie_Zhan]

at the end of your transaction description you will see the payment processing country. if it’s charged in SGD and payment processed overseas, mastercard and visa will charge a 1% DCC. if you want to avoid dcc, use AMEX. giving Grab ultimatums will not solve your issues. if will either have to suck it up or stop using them or make them stop having you as a customer.

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