Hardware failure?

[Trans-Am]

Before reformat, my Window Explorer keep on hang/crash and I not sure why. I had reformat my com and the issue is still there .

1) Whenever i click on my D drive (WD black 4yrs old), my window explorer from slow to hang. My C (ssd),E(hdd),F(hdd) drive doesn't have this issue

2) My os (w7) was stored at my SSD and after reformat, Window bootup speed is like booting from HDD. 7/10 times, my com couldn't shut down


What is happening?

 

[Eclora]

Run crystal disk info and crystal disk mark to check bad sectors and read speed

 

[superzheny]

Run wd data lifeguard diagnostics. Rma if needed. Black 4 years over time for failure already

 

[jeff79]

Check for pending sector count and uncorrectable sector in crystaldiskinfo.

My WD black has pending sector count which was reset to 0 by running the write zero in wd data lifeguard diagnostics.

 

[Trans-Am]

***************************************************************
1) Does anyone know where/how can i RMA this HDD?

2) What software do you guy recommended to fully clean this hdd data

 

[mosmos]

maybe anti-virus SW corrupted? i did experience before with Panda Antivirus~

 

[voltech]

***************************************************************
1) Does anyone know where/how can i RMA this HDD?

2) What software do you guy recommended to fully clean this hdd data

Hi,

To RMA your WD HDD, first check with the online portal tool and see if it is still covered under warranty. If it is, proceed to do the RMA. Click on the link to check.. http://support.wdc.com/warranty/index.asp

You can use DBan to wipe your entire drive.

 

[jedi5diah]

before u rma please remove all sensitive files...atleast try to "full delete" if possible

 

[lenseview]

Full format. Then use crytal mark for test a few times. This should overwrite all uour personal data on it.