ltrinityl
Senior Member
- Joined
- Feb 20, 2004
- Messages
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Hi guys,
I signed contract with Singtel on October and got the iphone 7 jet black.
Recently, i found out sometimes when i make calls to UOB or Singtel customer service, i am lazy to put the phone to my ear so i used loudspeaker and the keypad to navigate in their menu. Once im connected to a CSO, i switch off the loudspeaker and put the phone on my ear as normal BUT the CSO can't hear me. I can hear them clearly but they can't hear me at all. Tried switching back to loud speaker but they still can't hear me so i have to put down the phone and call again.
I'm pretty sure that the microphone is not muted and i'm using 4G for calls and data. I tried turning off the Phone Noise Cancellation but it still happens sometimes.
Anyone experienced this problem?
Is it possible to bring to Apple to do a exchange or have to send in and leave my phone there a few days?
I signed contract with Singtel on October and got the iphone 7 jet black.
Recently, i found out sometimes when i make calls to UOB or Singtel customer service, i am lazy to put the phone to my ear so i used loudspeaker and the keypad to navigate in their menu. Once im connected to a CSO, i switch off the loudspeaker and put the phone on my ear as normal BUT the CSO can't hear me. I can hear them clearly but they can't hear me at all. Tried switching back to loud speaker but they still can't hear me so i have to put down the phone and call again.
I'm pretty sure that the microphone is not muted and i'm using 4G for calls and data. I tried turning off the Phone Noise Cancellation but it still happens sometimes.
Anyone experienced this problem?
Is it possible to bring to Apple to do a exchange or have to send in and leave my phone there a few days?
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