Help! S7 Edge cannot dial digit + #

[Whereuwanteat]

Anybody has this feature where if you dial a digit followed by #, it immediately keys in one of those pre installed numbers like Big sweep or 4d or Toto? The code to unlock my condo gate is 1# but I can't key it in and sometimes tio locked out!!!

I'm supposed to get a call when someone rings doorbell through intercom, pick up the call then key in 1#

When I key 1 followed by #, the 1 disappears!

Is this a Samsung or singtel issue anyone knows???

By the way it worked fine until last Saturday.

 

[deathst]

Anybody has this feature where if you dial a digit followed by #, it immediately keys in one of those pre installed numbers like Big sweep or 4d or Toto? The code to unlock my condo gate is 1# but I can't key it in and sometimes tio locked out!!!

I'm supposed to get a call when someone rings doorbell through intercom, pick up the call then key in 1#

When I key 1 followed by #, the 1 disappears!

Is this a Samsung or singtel issue anyone knows???

By the way it worked fine until last Saturday.

Yup I've the same function here. It is telco function. I can't say for sure it is an issue since all the Android device we have seem to do the same.

 

[BraveCloudy]

Anybody has this feature where if you dial a digit followed by #, it immediately keys in one of those pre installed numbers like Big sweep or 4d or Toto? The code to unlock my condo gate is 1# but I can't key it in and sometimes tio locked out!!!

I'm supposed to get a call when someone rings doorbell through intercom, pick up the call then key in 1#

When I key 1 followed by #, the 1 disappears!

Is this a Samsung or singtel issue anyone knows???

By the way it worked fine until last Saturday.

try resetting your phone settings?

 

[renfred89]

Anybody has this feature where if you dial a digit followed by #, it immediately keys in one of those pre installed numbers like Big sweep or 4d or Toto? The code to unlock my condo gate is 1# but I can't key it in and sometimes tio locked out!!!

I'm supposed to get a call when someone rings doorbell through intercom, pick up the call then key in 1#

When I key 1 followed by #, the 1 disappears!

Is this a Samsung or singtel issue anyone knows???

By the way it worked fine until last Saturday.

i don't understand, how it worked fine until recently?

something must be wrong with your intercom firmware right? cos if your intercom is not sending the code to your phone to allow ussd code input, then it wouldn't work. try resetting your intercom or update the firmware?

it should definitely work because the logic and code behind it is the same as how u enter your NRIC number when calling the bank with computerised voice assistance etc..

 

[fatangel]

Anybody has this feature where if you dial a digit followed by #, it immediately keys in one of those pre installed numbers like Big sweep or 4d or Toto? The code to unlock my condo gate is 1# but I can't key it in and sometimes tio locked out!!!

I'm supposed to get a call when someone rings doorbell through intercom, pick up the call then key in 1#

When I key 1 followed by #, the 1 disappears!

Is this a Samsung or singtel issue anyone knows???

By the way it worked fine until last Saturday.

Like you said, you suppose to get a call when someone rings your door bell.
Hence you need to be in a call in order to enter 1#, which simply send a dtmf tone to unlock your door.
Just like when you are in a help desk call, press 1 for English.

If you are not in a call, entering 1# is a phone feature. Can be like bringing up a shortcut number from the sim.