Honor Magic 6 Series

[1982-1994]

Lucky got 2 years warranty.

But boh bao they cover the warranty for such issue, like Samsung
Skully have to pay few hundreds too

 

[belasus]

Samsung covered those under warranty, just that the issue only appeared after warranty from updates so that's the problem.

 

[1982-1994]

Samsung covered those under warranty, just that the issue only appeared after warranty from updates so that's the problem.

Means quickly offload the phone before the warranty ends
I haven't registered yet

Anyway honor phones is eligible to be repaired at Huawei service ctr?

 

[DeepseaG1523]

Means quickly offload the phone before the warranty ends
I haven't registered yet

Anyway honor phones is eligible to be repaired at Huawei service ctr?

of cos not lol..

Huawei is Huawei
Honor is Honor
2 diff company

 

[yhw22]

Alright my phone just popped the legendary purple line down the screen for no reason, didn't expect this to happen to honor.

May I know your firmware version and model is Honor Magic 6 Pro?

 

[1982-1994]

May I know your firmware version and model is Honor Magic 6 Pro?

I saw, 135 ,kpo to answer

 

[yhw22]

It is quite a new model how come it is happening too? So far I haven't heard of anyone reporting it.

 

[yhw22]

Means quickly offload the phone before the warranty ends
I haven't registered yet

Anyway honor phones is eligible to be repaired at Huawei service ctr?

For Honor phones (global), you need to manually register it not like Huawei auto-registered or non-Global Honor set.

Global means u can't find the country in the listing when setting up your phone.

 

[yhw22]

https://www.androidauthority.com/how-to-fix-green-line-issue-on-phone-screen-3342058/

Restart your phone to rule out a software issue​

As a troubleshooting step, we recommend restarting your phone once when you see the green line issue on your Android phone. This step merely rules out the possibility of a software issue. It is not a fix, but it can save you from an unnecessary trip to the service center.

 

[OutBreak]

of cos not lol..

Huawei is Huawei
Honor is Honor
2 diff company

Yes, otherwise Honor already got sanctioned by USA.

 

[belasus]

Seems like honor v2 also faced the same issue, really disappointing for a flagship phone to be light-sabered in less than a month of usage.

Have sent the phone in but no updates so far apart from the usual phrase of “technician need to diagnose”.

 

[DeepseaG1523]

Seems like honor v2 also faced the same issue, really disappointing for a flagship phone to be light-sabered in less than a month of usage.

Have sent the phone in but no updates so far apart from the usual phrase of “technician need to diagnose”.

How u know V2 also got this issue? or u so heng, ur v2 and magic6 pro all got line?

 

[yhw22]

please provide more information instead of just spreading rumour.

 

[Niceusername]

Alright my phone just popped the legendary purple line down the screen for no reason, didn't expect this to happen to honor.

This photo including 2 other photos have been posted on honor subreddit. Seems like this may not be the only case.

 

[1982-1994]

 

[Computeron]

https://www.androidauthority.com/how-to-fix-green-line-issue-on-phone-screen-3342058/

Restart your phone to rule out a software issue​

As a troubleshooting step, we recommend restarting your phone once when you see the green line issue on your Android phone. This step merely rules out the possibility of a software issue. It is not a fix, but it can save you from an unnecessary trip to the service center.

workable ah?

 

[yhw22]

workable ah?

stated in the statement to prevent u from wasting time to service centre.

"This step merely rules out the possibility of a software issue"

 

[belasus]

not too impressed with Honor's service centre which is outsourced.

22/4 - sent the phone in at 11am, no update and had to call them on multiple occasions. Only at 4pm that they updated it will either be a 1-1 exchange or screen replacement but waiting for HQ to approve.

23/4 - no update and had to call them again, honor rejected the 1-1 exchange and they will proceed to replace the screen.

24/4 - called them again and they are waiting for parts to be delivered.

25/4 - supposedly ready to be collected but we shall see.

really disappointed with Honor's service centre for a flagship model.

 

[yhw22]

not too impressed with Honor's service centre which is outsourced.

22/4 - sent the phone in at 11am, no update and had to call them on multiple occasions. Only at 4pm that they updated it will either be a 1-1 exchange or screen replacement but waiting for HQ to approve.

23/4 - no update and had to call them again, honor rejected the 1-1 exchange and they will proceed to replace the screen.

24/4 - called them again and they are waiting for parts to be delivered.

25/4 - supposedly ready to be collected but we shall see.

really disappointed with Honor's service centre for a flagship model.

Sorry, what happened to your phone? Purple line issues?

 

[1982-1994]

not too impressed with Honor's service centre which is outsourced.

22/4 - sent the phone in at 11am, no update and had to call them on multiple occasions. Only at 4pm that they updated it will either be a 1-1 exchange or screen replacement but waiting for HQ to approve.

23/4 - no update and had to call them again, honor rejected the 1-1 exchange and they will proceed to replace the screen.

24/4 - called them again and they are waiting for parts to be delivered.

25/4 - supposedly ready to be collected but we shall see.

really disappointed with Honor's service centre for a flagship model.

Makes me want to offload it