how to avoid singtel recontract admin fee

[wcmonk]

hi,

i just being inform when i try to re contract my singtel line, that i had to pay a fee of10.70 when recontract. after some google it seem the news is of last year sept . do like to check with the expert here any way to avoid it as seriously signing a contract meaning being bond to it for 2 year yet we still need to pay admin fee for it.
although 10.7 is a small amount but it does make senses for loyal customer to pay for it so seeking advice how to avoid it
regard
wcmonk

 

[lohsenglte]

hi,

i just being inform when i try to re contract my singtel line, that i had to pay a fee of10.70 when recontract. after some google it seem the news is of last year sept . do like to check with the expert here any way to avoid it as seriously signing a contract meaning being bond to it for 2 year yet we still need to pay admin fee for it.
although 10.7 is a small amount but it does make senses for loyal customer to pay for it so seeking advice how to avoid it
regard
wcmonk

There are ways to avoid the charge:

1) Be SingTel Circle customer (Mobile + mioTV + mioVoice + SingNet Fibre Broadband).
2) Be Prestige customer (ie: be richass and let SingTel milk you.)
3) Be SingTel - UOB credit card holder
4) Upgrade your combo plan
5) Recontract online (via singtelshop.com). Iirc, delivery is more expensive than pay the $10.70 anyway, so it's your choice.
6) Leave SingTel Mobile and you won't be charged for recontracting anytime soon from any other operator.

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[wcmonk]

thanks for the information

 

[balzebub]

Don't sign contract..

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[Illusionist_85]

Can waive bo?

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[Elnin0]

You will take new phone with them? How come need to pay.. I don't remember need to pay when I recontract and sign new phone.

Ask them waive if not jump to another boat lor.

 

[Habrosus]

It's something that started last September, and will be charged to your bill.

 

[Elnin0]

It's something that started last September, and will be charged to your bill.

oh.. I just saw on the website. Maybe IT show, they will waive.

 

[duhduhduh]

Horrendous leh, give them business also charge? Might as well port to another provider then?

 

[renfred89]

There are ways to avoid the charge:

1) Be SingTel Circle customer (Mobile + mioTV + mioVoice + SingNet Fibre Broadband).
2) Be Prestige customer (ie: be richass and let SingTel milk you.)
3) Be SingTel - UOB credit card holder
4) Upgrade your combo plan
5) Recontract online (via singtelshop.com). Iirc, delivery is more expensive than pay the $10.70 anyway, so it's your choice.
6) Leave SingTel Mobile and you won't be charged for recontracting anytime soon from any other operator.

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Horrendous leh, give them business also charge? Might as well port to another provider then?

https://www.singtelshop.com/shop/help

Self collection at store/popstation is free, which i experienced twice already. Once is delivery to house with promotion, foc. Another time is collection at singtel retail shop with an appointment. Collection with appointment is kinda easy and fast, allows you to check on the spot also. Collection at pop station will take a few days and need to meddle with the machine before you can retrieve the parcel.

So if you can recontract online, why not?

 

[Rospenn]

Horrendous leh, give them business also charge? Might as well port to another provider then?

Exactly. This is the reason I will be porting to M1 once my current contract is up. The idea of us paying a "penalty" to be their customer does not make any sense.

 

[duhduhduh]

https://www.singtelshop.com/shop/help

Self collection at store/popstation is free, which i experienced twice already. Once is delivery to house with promotion, foc. Another time is collection at singtel retail shop with an appointment. Collection with appointment is kinda easy and fast, allows you to check on the spot also. Collection at pop station will take a few days and need to meddle with the machine before you can retrieve the parcel.

So if you can recontract online, why not?

I understand where you are coming from, I will do recontract if possible too. But for old folks....

 

[renfred89]

I understand where you are coming from, I will do recontract if possible too. But for old folks....

oh yeah... if the silver plans can waive the admin fee, its also something pleasant i feel..

 

[wcmonk]

for sliver plan online re contract you need to use the chat function to talk to the helpdesk, did it for my dad line

 

[TitanSmall]

Recontract online, collect at store next day

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[cscs3]

Move ti another telco to get heavy port in discount is a better choice.

 

[durexxx]

Unless you are have multi line discount from their fibre entertainment bundle key line, or upgrade higher plan. Don't need to pay but if recontract same plans and downgrade plan some more confirm charge admin fees

 

[tungsten2]

It's a bloody shame.
Your existing customer is giving you a continuous business and you repay them with a penalty. Something isn't right !!!

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[Arandalo]

singtel has 49% market share in sg and also a well diversed business in other sectors. They are not affected by a few customers lol.

Source: http://www.speedtest.net/reports/singapore/

Was previously using singtel and now currently with starhub

 

[Charlie_Zhan]

I usually let the shop charge admin or registration fees they want cause no point argue or quarrel with them to waive.. then when bill come just call 1688 to waive.. from what I know the cso have an empowerment of $100 to waive any admin charges so just ask nicely usually they will waive.

but then again in under CIS plan so most of these charges are waived by default

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