Local tour guides lose business to foreign guides
by Shin Min Daily News
- 14 June 2012 12:59 PM | Updated 2:18 PM
A Singaporean tour guide has complained in The Straits Times that many local guides are losing business due to competition from foreigners.
This is mainly due to the fact that many overseas tour companies are not hiring local guides for their tours here.
The female guide, who has 15 years of experience in the field, said that tour guides have not seen their fees increase in 15 years and don’t get CPF or medical benefits either.
She also raised the importance of portraying a good image of Singapore to tourists, and questioned whether foreign guides have sufficient knowledge of the country’s history and cultural background to do that.
The woman wondered if the use of tour guides from overseas can be considered illegal and suggested that Singapore take the lead from Malaysia and ban foreign tour guides from operating in the country.
When contacted, the chairman of the Singapore Society of Tourist Guides (STGS) Lin Rong Hua confirmed that local tour guides have lost as much as 40 per cent of business over the last five years to heavy competition from overseas counterparts.
“Although 13.2 million tourists visited Singapore last year, according to official statistics, this did not translate to more business for local tour guides,” Lin added.
Wang Qi En, honourable-secretary of STGS, said that while it is not easy to be granted a tour guide licence in Singapore, getting one does not guarantee that you will get jobs.
According to Wang, the income of tour guides is generally unstable and many guides have been forced to abandon this line of work as result. This has caused the number of tour guides in Singapore to decline. Based on Wang’s understanding, there are over 2,000 people with tour guide certification in Singapore, but not all of these licence holders are active guides.
The Singapore Tourism Board said that it has conducted 200 spot checks in order to prevent illegal tourist guides from operating. Responding to The Straits Times, the Board said that they conducted two rounds of spot checks last year.
The Board also said banning tour groups without local tour guides from entering the country presents issues of its own. One of the problems is that a blanket ban would bar tour groups that come to Singapore for free-and-easy tours which do not require a guide at all.
However, it said that it will continue to engage stakeholders to ensure healthy market conditions for local tour guides.
Source: Shin Min Daily News, 13 June 2012.
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