How to repair hard disk ?

TIMMEH

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I have a WD BLACK 1TB (WD1001FALS) that cannot be detected in BIOS.


When I boot into windows it sometimes detects the hard disk as an "ATA Device", but I can't access it in any way.


Also makes a slight ticking sound when I power it on.


I'm not exactly sure what is damaged. Is it the spindle, motor, controller card, or something else ?


Is there some outside vendor that can repair hard disk ?


Any help will be greatly appreciated, thanks !
 

TIMMEH

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Things already tried -

1) Changed three different SATA cables
2) Tried on all three of my PCs
3) Tried both AHCI and ATA mode
 

TIMMEH

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uplorry lioa
if under warranty..send in will take u ard 1 month to get a repaired replacement



The warranty is of no consequence to me.


I need to repair the hard disk so I can salvage my data.


If this is a normal data corruption issue I can easily use aftermarket third party software to recover it.


But this is a hardware problem. How ?
 

peterchan75

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If still can detect by BIOS, then you can try use GetDataBack software to recover as much data as you can.
 

TIMMEH

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Louisloo

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I know you are upset with the problems of your disk. People here are trying to help you with your problem without getting anything from you. There is no need to emphasis your point if they have overlook your posting. It does not look polite.

I have got a clean room. I can do head exchange. But I do not think I willl help you nor give you any advice in case i missed your point, which I note that you want to know "how to repair a hard disk".
 

TIMMEH

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I know you are upset with the problems of your disk. People here are trying to help you with your problem without getting anything from you. There is no need to emphasis your point if they have overlook your posting. It does not look polite.

I have got a clean room. I can do head exchange. But I do not think I willl help you nor give you any advice in case i missed your point, which I note that you want to know "how to repair a hard disk".

I apologise for my blunt manner of reply. Clearly one should consider the feelings of the recipient before typing any reply. For example, if said recipient is already fairly irritated from a night of troubleshooting a faulty hard disk, perhaps one should refrain from giving any less-than-helpful suggestions.

Nonetheless, do note that I have refrained from using any profanity or pejorative epithets in addressing your friend (I am not sure how many others can claim likewise). While not entirely polite, perhaps rudeness might not be the word to use here.

You say that you understand that I am upset. Then you will understand the reason I replied as such. Here is a short story I am sure many can relate to -

Not too long ago, I called up Singtel about a technical problem my friend had. Speaking to the so-called helpdesk, I took the trouble to slowly explain, verbatim, what I had already attempted (basically what is already in their standard list of suggestions). Unfortunately, to my detriment, the helpdesk personnel suggested to me the very same things I had just told him. I can say here that I was much ruder to the helpdesk personnel than I was to your friend.

I have encountered the same situation with Starhub, Linksys, and Asus personnel, among others. So you might understand that my indignation towards such treatment has been built up over a lifetime. I have tried being polite to these helpdesk personnel, but they do not reciprocate.

You may think that there is no reason to be annoyed even when faced with such "treatment". But then, humans are creatures of emotion. Can you honestly say that you have never lost your temper unnecessarily in ur entire lifetime?

There are perhaps certain situations when you may be entirely worked up but I would be calm. To judge all humans on a common emotional baseline is perhaps a little bigoted.

But I am sure you understand that already :)

I have done a search on you. Clearly you know what you are taking about, and you do provide genuine help. Unfortunately that clearly isn't the case for most others in this forum. If one has to suffer their advice to benefit from yours, so be it.
 

peterchan75

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OK the next thing you can swap the PCB if you have the following.
1. A working hard drive with similar model and capacity AND firmware revision.
2. Hex head screw driver
No guarantee that it will work but can try.

Otherwise, you need send it the professional data recovery. 6 years ago my coy paid $900+ to recover 4 DVD worth of data.
 
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Louisloo

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Seeing from your post that you are extremely stressed, i shall not add to your pressure with any further comments and hope you can find the solution to your hard disk problem

Noted in your post that your drive cannot even be detected in BIOS, could mean your the contact points in your PCB is no good or your PCB is faulty.

Check on the SATA cables and also the power cables. Try changing the cables. You can try unscrewing the pcb and clean out the contact points.

Good luck and take care.
 

TIMMEH

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OK the next thing you can swap the PCB if you have the following.
1. A working hard drive with similar model and capacity AND firmware revision.
2. Hex head screw driver
No guarantee that it will work but can try.

Otherwise, you need send it the professional data recovery. 6 years ago my coy paid $900+ to recover 4 DVD worth of data.

Sorry for being an ass. I know you're one of the good guys.

Better than me anyways . . .

Seeing from your post that you are extremely stressed, i shall not add to your pressure with any further comments and hope you can find the solution to your hard disk problem

Noted in your post that your drive cannot even be detected in BIOS, could mean your the contact points in your PCB is no good or your PCB is faulty.

Check on the SATA cables and also the power cables. Try changing the cables. You can try unscrewing the pcb and clean out the contact points.

Good luck and take care.

Thank you for the kind advice. I don't think I have the capability to do this myself so I will source for outside help.
 

kurtlim

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Some suggestions, may cause more harm or may have save your data/money. My own experience on recovering data from HDD with faulty hardware.

1)As system would take forever to detect faulty HDD, I only plug in the HDD after the system booted. Configure HDD controller as hot-plug before you do this, it did work on PATA for me though.

2)give it a gentle knock on the surface when the HDD is giving the tock noise. it worked for me sometime, and all data were recovered except the damaged sectors.

3)Freeze your hard drive to recover data: Myth or reality? only tested myself with a couple of undetectable and very old HDDs. it magically shown up but was unable to recover the data. might be due to the HDDs I used had faulty read/write head instead damaged platters.

again, I must say these methods may do more harms to the faulty HDD with maybe only faulty controller board or cause more damages to the platters.
 
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