Anyone have experience with getting the customer service centre to fix a cracked screen? Do they definitely charge for it? Is the waiting time still very long for U11?
My U11 been at service centre since 24 July. They don't stock up parts (which is like WTF you only have 1 product but no spare parts) which will result in at least 2 weeks plus wait.
My phone display died and guy kept telling me if it's a crack internally or externally not covered. Aprox $400 plus $32.10 service fee
Mine is taking so long because they changed lcd then realized motherboard failure actually so like... idk they want one by one order how many parts till it get fixed.
Good news is the service centre told me next week should be changing location so.... idk for better or for worse. Maybe it'd be faster idk