Re: Re: Re: Bad customer service
I think warranty conditions did mentioned that defects due to misused are not covered under warranty.
BeiKeHan said:
Well, I am not trying to degrade IBM service here. But it is a fact that i actually get crap service on my first visit.
I remember I dislodged the blue scroll button and ask them to fix for me. And to my disbelief, a guy told me i got to pay for that. But in the end, he fixed it and din ask me to pay.
I think we have to be very careful about the warranty. It don cover everything from what I know..... It is rather subjective I feel....
I think warranty conditions did mentioned that defects due to misused are not covered under warranty.