IBM ThinkPad Users' Group

[lemonn]

Need some advice bros.

Called up IBM support yesterday to RMA my faulty thinkpad keyboard. They sent a replacement keyboard over to my place today. Do I have to return the faulty keyboard to them? If so, how do I go about doing it / how do I contact them for returns? If anyone had any such experiences before please enlighten me, thanks

 

[ahtea]

Need some advice bros.

Called up IBM support yesterday to RMA my faulty thinkpad keyboard. They sent a replacement keyboard over to my place today. Do I have to return the faulty keyboard to them? If so, how do I go about doing it / how do I contact them for returns? If anyone had any such experiences before please enlighten me, thanks

Have you tried calling their tech support?

 

[bitsoffish]

Lenovo needs to have a "US billing address" credit card. How do you guys bypass this?

Use Amazon checkout

 

[purpleberry]

Thanks. Looks like Amazon checkout = payments? It needs the US social security number now to verify or I am looking at the wrong page.

 

[lemonn]

Have you tried calling their tech support?

Guess I'll give them a call tomorrow to check, thanks

 

[pa9797]

Need some advice bros.

Called up IBM support yesterday to RMA my faulty thinkpad keyboard. They sent a replacement keyboard over to my place today. Do I have to return the faulty keyboard to them? If so, how do I go about doing it / how do I contact them for returns? If anyone had any such experiences before please enlighten me, thanks

wait for them to call u lah

 

[floodgate]

Thanks. Looks like Amazon checkout = payments? It needs the US social security number now to verify or I am looking at the wrong page.

if i remember correctly (quite confusing for me back then too)
if you try to "register" with checkout, you will get this.

just ignore.

when you make payment from lenovo's store, you will have chance to key in payment details.

so you'll be able to enter your billing address (singapore credit card) and your concierge delivery address (CGW address in US, for my case)

 

[purpleberry]

if i remember correctly (quite confusing for me back then too)
if you try to "register" with checkout, you will get this.

just ignore.

when you make payment from lenovo's store, you will have chance to key in payment details.

so you'll be able to enter your billing address (singapore credit card) and your concierge delivery address (CGW address in US, for my case)

Thanks for the tip. I'll try it soon.

 

[ginseng1]

Need some advice bros.

Called up IBM support yesterday to RMA my faulty thinkpad keyboard. They sent a replacement keyboard over to my place today. Do I have to return the faulty keyboard to them? If so, how do I go about doing it / how do I contact them for returns? If anyone had any such experiences before please enlighten me, thanks

Ha! I can see the smirk on your face

By the way, Thinkpads ordered from USA is onsite warranty in Singapore or not?

 

[ginseng1]

Just received my T420. I had to remove the keyboard to replace the original RAM with mine. After installing my ADATA 2 x 4gb 1333 sodimms, the windows index jumped from 5.9 to 7.3

 

[ginseng1]

My Crucial M4 registered 7.9 on Windows index but I don't find it the fastest among all my SSDs from Kingston, Apple, OCZ and Corsair.

 

[flame_copper]

I want to extend t430 warranty from 1 year to 3 year how much does it cost?
And how do I buy thinkpad from us?

 

[OKK77]

Where can I get ThinkPad replacement parts? Looking for a HSF for T61p.

FRU: 42X4685
Model: 6457-AS5

 

[Azrielsc]

Where can I get ThinkPad replacement parts? Looking for a HSF for T61p.

FRU: 42X4685
Model: 6457-AS5

I purchased 2 HSFs for my T61s from a corner shop on the 4th floor that repairs laptops. About S$90/per refurnished set and 1mth warranty.

It would be good if you removed the HSF and bring it along because, if I know that there is different versions of it.

I could sell you my HSF for my T61 but I doubt it is the same config as mine's a T61 and not a T61p.

Cheers!

 

[Azrielsc]

Waiting for my X230 to arrive by the end of this month.

Wanna see the difference between the X230 and my X220. Still skeptical about the chiclet keyboard but let's see when I try it out.

 

[OKK77]

I purchased 2 HSFs for my T61s from a corner shop on the 4th floor that repairs laptops. About S$90/per refurnished set and 1mth warranty.

It would be good if you removed the HSF and bring it along because, if I know that there is different versions of it.

I could sell you my HSF for my T61 but I doubt it is the same config as mine's a T61 and not a T61p.

Cheers!

Thanks for the help, bro. Found out about HSF incompatibilities so I had to research a bit. Thankfully, ThinkPads have extensive documents online on laptop models and compatible parts.

Tried calling up IBM service centre too. I hope it won't be too ex...

 

[Azrielsc]

Thanks for the help, bro. Found out about HSF incompatibilities so I had to research a bit. Thankfully, ThinkPads have extensive documents online on laptop models and compatible parts.

Tried calling up IBM service centre too. I hope it won't be too ex...

It is not going to be cheap, especially from Lenovo directly. Unless the laptop is still under warrantty, which I assume it isn't.

It is more economical to get a refurbished HSF instead, either from Ebay or from those 2nd hand laptop repair stores at SLS.

Just my opinion! But good luck on your search. I know, cuz I have been there!

 

[ahtea]

Where can I get ThinkPad replacement parts? Looking for a HSF for T61p.

FRU: 42X4685
Model: 6457-AS5

Some shops in SLS should have it. Do bring your original fan down as there is 2 types of fan for T61.

 

[Geforce3]

hmm i think my thinkpad t410 fingerprint reader gg... Should I rma it? Honestly, I don't miss the fingerprint reader

 

[lemonn]

hmm i think my thinkpad t410 fingerprint reader gg... Should I rma it? Honestly, I don't miss the fingerprint reader

IF it is still under warranty, why not