IMAC 2017 Backlight bleeding problem

[minute_me]

I had a late 2015 IMAC I think I didn't notice the issue.

I just got my new iMac I immediately notice the back light bleeding issue when I power up the Mac. It's particularly noticeable at the lower right corner when I view a photo with black background.

Do any of you have this issue ? Should I return for another one ?

 

[VodkaPear]

Check physical set at apple store, etc.
Shld not have this type of issue.
I guess little bit is fine. But if too much, exchange it.

 

[minute_me]

Check physical set at apple store, etc.
Shld not have this type of issue.
I guess little bit is fine. But if too much, exchange it.

it's quite obvious if i have a screen saver with a black background.. how does the exchange work ? i ordered mine online.

 

[Be@rbrick]

it's quite obvious if i have a screen saver with a black background.. how does the exchange work ? i ordered mine online.

call their hotline to have it replaced.

 

[minute_me]

call their hotline to have it replaced.

Any idea how it works ? Will they come and take it back and send u a new one?

Went to Apple store and ask the staff about this backlit bleeding issue with imac and the staff said they have never encounter anything like this ?

What a joke...this backlight bleeding issue is quite widely reported and they can tell me straight in the face that they have not encountered such issues.

 

[VodkaPear]

Any idea how it works ? Will they come and take it back and send u a new one?

Went to Apple store and ask the staff about this backlit bleeding issue with imac and the staff said they have never encounter anything like this ?

What a joke...this backlight bleeding issue is quite widely reported and they can tell me straight in the face that they have not encountered such issues.

I guess most ppl who buy iMac will get through on9. So staff at store will seldom or nv c this issue?

Just call. They will arrange DHL to collect full set. once they acknowledge received item in full, they will proceed to send u a replacement set. 1-1 replacement.

 

[minute_me]

thanks. will call them .

it's not very clear but you can see that patch from top to the lower right corner. i took a pic of my OLED TV, totally black.