insurance flight cancellation vs delay

[sillyb0y]

any expert in insurance

if flight cancelled and provide alternative flight, the insurance will not cover?

only when flight delay then will cover?

 

[HotSpring]

not expert but...

Last year my BA flight to Milan via London was cancelled due to faulty navigation system. At the gate they only announced flight is cancelled and requested all passengers to check into the assigned hotels without further info. I went home instead...

but i needed to get to Milan urgently so I tried calling BA but they just say the flight has been rescheduled to the next day. They can't do anything to help. Pissed off I just went back to the airport and tried to speak to the check in counter staff. They booked me onto the next flight out on Royal Thai...

So... I managed to claim from NTUC without any issue. Since it's also an EU carrier (or any flights flying into EU), I claimed a further ~700 EURO from the airline. I can't remember the exact amount, but go look it up on EU flights cancellation policy... there are also law firms to assist you with the claim and charge a small commission.

 

[punggolkid]

It's either a "trip cancellation" or a "travel delay". In your case, it appears to be a travel delay. If airline cancels a flight and rebook you it is considered a travel delay, which you can claim under that section. "Trip cancellation" is for when you have fallen ill and cannot make the trip or etc reasons.

 

[kelthalas]

The airline provided alternative flight? A travel delay in most cases are when it's delayed by six hours Or more and you get reimbursed. You might want to check your policy wording. You can pm me If you need any help.

Cheers

 

[joeey]

My Understanding of Cancellations:

Trip is cancelled by airlines, no replacement flight from them = can claim
Trip is cancelled by ownself due to sickness, important issues, (eg, hospitalisation, bereavement of a close family members) = can claim

Travel Delays: most of the insurance min travel delays is 6 hrs onwards each capping at SGD <200 per hour (or what they deemed rightful amount), Some have capped at minimum of SGD$1200 claims only.