Intermittent problem with sound on iphone 6S+

derrickgoh

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My default sms alert is the old school msn alert but most of the time when i get sms its the whatsapp alert sound. I have changed it back to default & then msn again but it doesnt help. Once in a while then its the correct msn tone which i chose. Anyone know why this is so?

Also, i notice for the past few weeks now there is no alert tone when i receive emails. Previously there was always the tone i selected. Have checked settings and its still selected just that it doesn't sound off. Again, anyone know why this is so?

My iOS and apps are all up to date.
 
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