ip14 pro randomly freezing when taking video

nitrogenarian

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Hello all, got the ip14 pro 256GB on launch day. Today the phone freezes when taking video, randomly sometimes after just 9secs and sometimes after 4mins into videoing.

updated to the latest iOS, restarted the phone, turned off and then turn on but the problem is still there.

now I can’t take a video without wondering when the phone is gonna freeze again.

has anyone faced the same issue when taking video? Hopefully it’s not a hardware issue and it can be fixed with a software update.
 

szeli

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Hello all, got the ip14 pro 256GB on launch day. Today the phone freezes when taking video, randomly sometimes after just 9secs and sometimes after 4mins into videoing.

updated to the latest iOS, restarted the phone, turned off and then turn on but the problem is still there.

now I can’t take a video without wondering when the phone is gonna freeze again.

has anyone faced the same issue when taking video? Hopefully it’s not a hardware issue and it can be fixed with a software update.
make an appt then get it checked at  store
 

bbcccc

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dotter's de ip14p 256 oso kana,
taking pic, cant focus, screen wil lag.
tml 830 bring dwn to orchard to check.
sian
 

icyflame

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I tested it with Snapchat and my iPhone 14PM doesn’t have any issues. Seems it doesn’t impact on all phones
 

tohchr

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I tested it with Snapchat and my iPhone 14PM doesn’t have any issues. Seems it doesn’t impact on all phones
Did u setup your iphone as new or did import backup from previous iPhone?
 

szeli

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Did u setup your iphone as new or did import backup from previous iPhone?
my wife’s 14pro used e phone to phone copy method to migrate her data. so far haven’t heard any camera issues from her
 

icyflame

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Did u setup your iphone as new or did import backup from previous iPhone?
Direct transfer.

I was stupid to use the new iCloud upload feature. End up having to spend 18hrs to transfer everything before I can use the phone. Last time can use the phone after around 15-30 mins while the rest of items download in the background.

Direct transfer also got issue. First time failed after 1 hr plus. 2nd time successfully done in 2 hours.
 

tohchr

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Direct transfer.

I was stupid to use the new iCloud upload feature. End up having to spend 18hrs to transfer everything before I can use the phone. Last time can use the phone after around 15-30 mins while the rest of items download in the background.

Direct transfer also got issue. First time failed after 1 hr plus. 2nd time successfully done in 2 hours.
I had no issues with both my wife and my iPhone. Both were setup as new, no backup transfer. Just wondering is that the cause.
 
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