IP6 & 6+ Quality issue

[sinmarket]

I think I step into service centre twice in the last 10 years.
First was because of iPhone, cant recall which series.
Today was there because of IP6.
My problem my IP6 lighting connector was mess up.
Once of the pin was bend from day 1 I collected the phone.
I can charge the phone 1 sided but when I flip the connector, It wont charge.
Due to the pin bend, the connector was not able to hold well.

Brought to SingTel today.
Was told this is cosmetic fault and not under warranty.
But since the phone is new we will appeal to apple to request to change for.
If they don't accept, I need to pay $400+ for the repair. WTF......
LL... I have to wait for apple reply.

Another problem I have on IP6+. Dead pixel on arrival and request to change.

today spend 2 hours at singtel comcentre and I see many people send their IP6 for repairs . Not sure what is the problem but seems the quality of iPhone is getting from bad to worse.
Was it Subcon issues?

Could the other shares the common problem of IP6 or IP6+ that you face?

 

[mosprockett]

Vibration sound is different from piece to piece... Some are noisier than others...


Your lightning issue is it the cable problem or the iphone problem?

Got try different cable?

 

[deep3lue]

I think I step into service centre twice in the last 10 years.
First was because of iPhone, cant recall which series.
Today was there because of IP6.
My problem my IP6 lighting connector was mess up.
Once of the pin was bend from day 1 I collected the phone.
I can charge the phone 1 sided but when I flip the connector, It wont charge.
Due to the pin bend, the connector was not able to hold well.

Brought to SingTel today.
Was told this is cosmetic fault and not under warranty.
But since the phone is new we will appeal to apple to request to change for.
If they don't accept, I need to pay $400+ for the repair. WTF......
LL... I have to wait for apple reply.

Another problem I have on IP6+. Dead pixel on arrival and request to change.

today spend 2 hours at singtel comcentre and I see many people send their IP6 for repairs . Not sure what is the problem but seems the quality of iPhone is getting from bad to worse.
Was it Subcon issues?

Could the other shares the common problem of IP6 or IP6+ that you face?

Tell you a secret..

If Singtel gives you problem, go to Apple Singapore Support and do an online chat with the CSO. They are usually much more friendly and understanding compared to Singtel. Once you got the incident number and the resolution as promised by Apple, go back to Singtel.

Ps: Dead pixel is unfortunate but you should have checked the device on the spot before accepting it. This one every year must check one.

 

[sinmarket]

thanks for the advise.
will wait and see what singtel says.
If not will proceed as what you mention.

Rgds

Tell you a secret..

If Singtel gives you problem, go to Apple Singapore Support and do an online chat with the CSO. They are usually much more friendly and understanding compared to Singtel. Once you got the incident number and the resolution as promised by Apple, go back to Singtel.

Ps: Dead pixel is unfortunate but you should have checked the device on the spot before accepting it. This one every year must check one.

 

[derrickgoh]

Tell you a secret..

If Singtel gives you problem, go to Apple Singapore Support and do an online chat with the CSO. They are usually much more friendly and understanding compared to Singtel. Once you got the incident number and the resolution as promised by Apple, go back to Singtel.

Ps: Dead pixel is unfortunate but you should have checked the device on the spot before accepting it. This one every year must check one.

Well unless one is willing to wait 3 months later when there is no queue for iPhone 6, if not with the current shortage, if you reject the set they opened for you due to dead pixel or what not, the question is will they have another set for you?

 

[muddle]

Somehow i feel sorry for the early adopters aka beta testers.

 

[chardz88]

both my 6+ gold and space grey have no issue whatsoever so far...

 

[jaymessofly]

Well unless one is willing to wait 3 months later when there is no queue for iPhone 6, if not with the current shortage, if you reject the set they opened for you due to dead pixel or what not, the question is will they have another set for you?

Just spoke to CSO, no stock to replace for you. Only thing they can do is process a refund and you have to wait for the next batch.