iphone 13 - Google Pay OTP white screen

zhiwei_86

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Hi,

I just changed to iPhone 13 from iPhone 7 (transfer), and when logging into Google Pay and setting up bank account, the OTP screen is white in Google Pay although I receive the OTP SMS from the bank. As a result can't link bank account because unable to enter OTP.

Tried reinstalling Google Pay but same issue happen..

Anyone encountered same issue and have a fix?

TIA!
 

leon0079

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Hi,

I just changed to iPhone 13 from iPhone 7 (transfer), and when logging into Google Pay and setting up bank account, the OTP screen is white in Google Pay although I receive the OTP SMS from the bank. As a result can't link bank account because unable to enter OTP.

Tried reinstalling Google Pay but same issue happen..

Anyone encountered same issue and have a fix?

TIA!
I had the same issue too. Was working on my previous 13PM 2 months back.

After I got another new 13PM just couldn’t bypass the white screen. Also experienced the same issue for MySingtel app when I’m trying to login using Onepass. It’s weird and I can’t get it to work now.
 

zhiwei_86

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Anyone faced the same problem, any fixes?

Emailed Google and took them a long time to investigate to eventually say is not their fault.
 

szeli

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check inside settings. company phone? some companies have MDM profiles that restrict certain access..
 

zhiwei_86

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Just checked, no proxy. Personal phone Funny that it was working on my ip7+ but once did the transfer to ip1112, Google Pay stopped working (after entering ibanking account, white axeeen. Same for paylah.)
 

reddevil0728

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Just checked, no proxy. Personal phone Funny that it was working on my ip7+ but once did the transfer to ip1112, Google Pay stopped working (after entering ibanking account, white axeeen. Same for paylah.)
retry to do a restore again
 
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