iPhone 18Pro/Pro Max Discussions

[ShinnAsuka]

Bro, all apple products can be fully refunded within 14 days from the receipt date (if you buy from physical store) or on your collection day, if you purchased it from their official Apple Store SG website or using iOS Apple Store app. Be it box opened, unsealed or sealed. 100% refund to your original mode of purchase within 3 working days. This does not apply to Apple Shopee or Apple Lazada as they are managed by iStudio. Same thing, iStudio physical store does not have this 14 days full refund policy.

That's why all of us here like to buy from official Apple store due to the no frills return policy.

didnt know istudio fulfils shopee and lazada. but shopee has 15days, and laz 45days return though.

btw i see lazada sneakily indicate a fine print way at the bottom of the listing, 1 unit limit and multi orders may be cancelled without prior notice if there is any abuse found.

 

[kashix]

Has the apple refund policy been discussed before? Will be helpful if you can point to it, would like to know about the it in practice.

You can search it in the iPhone 17 Pro thread.

 

[kashix]

Did you read wrongly? I think he meant Xiaomi as spare

He meant iPhone 18 a pro as spare.

 

[Jirachi]

He meant iPhone 18 a pro as spare.

Oh okay. But he also said selling his Xiaomi 17 Ultra though

 

[kashix]

Oh okay. But he also said selling his Xiaomi 17 Ultra though

He main X9U with iPhone 17 Pro as Sub. Selling his XM.

 

[kashix]

Going to play the panel lottery again this year

 

[Jirachi]

He main X9U with iPhone 17 Pro as Sub. Selling his XM.

Oh I see, get it now

 

[crow_nest]

You the best. Use iphone 18 pro as spare haha

Did you read wrongly? I think he meant Xiaomi as spare

He read it right, I selling of the xiaomi which is my current spare. Then using the iphone 18 pro as the spare

 

[rinchan22]

Is this something new?

 

[Deathzz]

Lazada cancelled 2 512gb set. Cited technical reason can't fulfill

 

[kashix]

This year they deduct the money very fast sia, my card just got charged.

 

[twosix]

If you buy from shopee or lazada, u cannot return back to apple hor.

advantage of buying from apple store.

 

[twosix]

But from this link https://www.apple.com/sg/shop/help/returns_refund , under the section iPhone/iPad return policy, it says "A 25% open box fee will be assessed on any opened unit (per unit). A 15% restocking fee will be assessed on closed box returns (per unit). " So we need to pay?

this is a disclaimer from protecting themselves. i've returned an iphone early this year. no charges.

 

[twosix]

This year they deduct the money very fast sia, my card just got charged.

Processing already. Mine got charged at 12.04am. haha

 

[vijaypriyen]

Anyone facing the problem in SingTel payment? It’s say vouchers are unavailable at the moment.

 

[luckygal]

All those returned sets, would Apple resell to next customers as brand new?

 

[KeYoKe]

All those returned sets, would Apple resell to next customers as brand new?

Yes this will surely happen.

Else I'm sure there will be tons of electronic waste

 

[luckygal]

Yes this will surely happen.

Else I'm sure there will be tons of electronic waste

I see. Coz I can’t remember where but I seem to read before Apple doesn’t do that. They would use the returned sets as refurbished sets etc. I feel Apple should not allow returns at zero cost unless faulty set. That’s why some people would heck care order more and return since it’s so convenient.

 

[Jitter]

If thinking is pre loved can keep rerolling for new 5 stars hero?

 

[ragnarok95]

All those returned sets, would Apple resell to next customers as brand new?

If return brand new, yes apple will sell as brand new. if return as open box, apple will keep the phone as customer replacement phone.