iPhone 5 totally dead n cannot boot up

[dar80]

Help!! My i5 battery drains out fast lately and now, it's totally flat and I cannot even charge it. Anyone able to help?

 

[yongjing05]

Think the only choice u have is to bring it in to the service center. Happened to my iPad last time.

 

[dar80]

Really?? That's bad coz I do not have any backups done

 

[muddle]

So now you know the purpose of backups

 

[dar80]

Of coz I know n I tot gonna backup after my holiday bt it seems like too late

 

[dar80]

Is it coz of battery?

 

[muddle]

There are many reasons. Can be battery. Can be water damage too. May cause motherboard to malfunction. Best is still to send to apple

 

[Hakuteiken]

Maybe you want to try leaving the power on for awhile and then press home+power button?

 

[tankib]

Is it coz of battery?

could it be a faulty batt that cannot hold charge??? Or problem with the power component??

If really cannot be use, have to back to service lot...
Maybe ur power adaptor is the problem, then chances are low....

 

[PetPet]

Check your iCloud, iPhone should have automatically created a back up on iCloud as and when the device is connected to WiFi and plugged in to charge.

This is provided you have an Apple ID and iCloud set up and running.

 

[Winston7222]

Had encountered it once on a Jailbreak iPhone, battery drain from full to shutdown in mins and had to do a DFU restore.. maybe can try that 1st..

 

[dar80]

WTH... send to singtel service centre n they say they need to send it to apple for evaluation for 3-5 days then can tell me if I can get a replacement set...

normally when we send phone down, they will do a 1-1 immediately right?

 

[Runez]

WTH... send to singtel service centre n they say they need to send it to apple for evaluation for 3-5 days then can tell me if I can get a replacement set...

normally when we send phone down, they will do a 1-1 immediately right?

only apply to 7 days 1 to 1 exchange if i'm not wrong

 

[Laneige]

i5 still in warranty?
need to backup de. cannot wait one. i understand the impt of backup from sys crash

TS got jail break yr hp? btw ya normally 1-1 exchange coz have friends managed to do so. how come yrs so funny

 

[deep3lue]

WTH... send to singtel service centre n they say they need to send it to apple for evaluation for 3-5 days then can tell me if I can get a replacement set...

normally when we send phone down, they will do a 1-1 immediately right?

It usually means that they are reluctant to change a new set because they don't know why your iPhone has this issue but at the same time acknowledged that your set is still under warranty and will only change if Apple have checked and agreed for it to change.

What you could have done is to call Apple on the spot and speak to the CSO over the phone telling him/her that 3-5 days wait is unaccepted because it leaves you uncontactable and you need to have a phone due to business needs, etc etc.. There is nothing bad or evil in this case because you need the phone and Singtel only listens to Apple. So you bridge the gap by bring Apple directly to Singtel instead of waiting for 3-5 transportational days.

Apple will usually negotiate with Singtel back room staffs to change one on the spot for you if the phone is really deemed spoilt.

 

[unknownguy95]

WTH... send to singtel service centre n they say they need to send it to apple for evaluation for 3-5 days then can tell me if I can get a replacement set...

normally when we send phone down, they will do a 1-1 immediately right?

Yes, they will do a 1-1 exchange on the spot if they deem your phone is alright to do a 1-1 exchange. Maybe SingTel thinks you did something to the phone so had to check with Apple first?