iPhone 5s LTE not working

[TerorBlaze]

Guys anyone here have the same problem or already fixed?

My "Enable 4G" option in Settings > Cellular is already enabled but still only reads 3G at the top.

On Singtel network.

 

[PetPet]

Are you on the 4G plan?

 

[TerorBlaze]

Are you on the 4G plan?

Yes of course.

 

[thaiboy]

Same here. On 4G plan under m1 but 4G not working? Is it because I cut the nano sim myself instead of getting one from m1?

 

[TerorBlaze]

Same here. On 4G plan under m1 but 4G not working? Is it because I cut the nano sim myself instead of getting one from m1?

No leh, my nano sim is a new one given to me by singtel, also have this problem.

 

[shawn_sboi]

TerorBlaze,

Could you try this?

Go to setting>cellular>cellular data network.

change the APN to "internet"

remove the quote.

everything else do not touch.

Restart your phone, or off/on 4G.

 

[TerorBlaze]

TerorBlaze,

Could you try this?

Go to setting>cellular>cellular data network.

change the APN to "internet"

remove the quote.

everything else do not touch.

Restart your phone, or off/on 4G.

Just tried, still doesn't fix the problem.

 

[novemberrain]

reset network setting?

 

[SKinny86]

Call m1 to check if 4G is already enabled for your account?

 

[fuzzybear]

ya lor
if done all those above if stil cant
means mosty the backend not enabled

 

[shawn_sboi]

Just tried, still doesn't fix the problem.

Do you still have the Sim card holder? the one before u break the nano sim.

Or do you still have ur recontract paper?

Call singtel, to the technical department.

1688, Hold for english, press 1 if you enquiry for the number or input the number you want to enquiry on > press 3 for technical support, then 1 for iphone.

Tell them your situation, give them your IMSI number which is printed on the card, they will then update it.

 

[Zoysia]

Guys anyone here have the same problem or already fixed?

My "Enable 4G" option in Settings > Cellular is already enabled but still only reads 3G at the top.

On Singtel network.

if you are inside the train,
there is no guarantee that you will be able to connect to 4G signal