iPhone 5S screen popping out - options?

Swiftwinds95

Member
Joined
Apr 15, 2014
Messages
167
Reaction score
0
Hello guys, my iPhone 5S screen is popping out :(
Looking it replace it or get it fixed under authorised Apple service.

But the iPhone 5S is out of warranty already.

How much would it cost to get a refurbished set?

Thanks a lot.
 

PetPet

Moderator
Moderator
Joined
May 24, 2004
Messages
95,227
Reaction score
316
Just wanted to let you know that if your screen came off due to a swelling battery you should stop using it and have it serviced
 

fuzzybear

Master Member
Joined
Apr 27, 2000
Messages
2,775
Reaction score
0
How old your set ah guess it's wisw go for Applecare+
Even use for 1yrs
 

kenchi

Supremacy Member
Joined
Jan 4, 2012
Messages
5,906
Reaction score
2
My. Parent 5c also same issue too but when
I check the camera already expose to water suspect the screen pop out water vapor goes in
So I sold it off & hoot a used ip5 for parents temp
Until new iPhones lauch
 

Swiftwinds95

Member
Joined
Apr 15, 2014
Messages
167
Reaction score
0
I love the 5S and don't wanna upgrade it because the screen size is perfect for me.

A Labs or QCD is better in terms of service?
 

Food_Lover

Arch-Supremacy Member
Joined
Dec 7, 2014
Messages
13,974
Reaction score
4,630
Hi Swiftwinds95,

You may wish to contact our Local Apple Phone's technical support in regards with your case. They will look and provide you with the best service option even your iDevice is slightly out of its initially 1 year Limited Warranty.

In your case, I'd believe the battery got bloated which resulted your screen to pop out.

If Apple is willing to make some leeway and service your iPhone 5S without any fee, QCD/A.Lab will replace a brand new Refurbished iPhone 5S, like to like model and similar Capacity.

(PS: AASP only repair battery (SUR) if the battery fail Apple GSX's diagnostic test, provided there's no sign of bloated battery.

AASP will only replaced the entire phone (WUR) if they deem the battery is bloated and may cause damage to other component.)
 

Swiftwinds95

Member
Joined
Apr 15, 2014
Messages
167
Reaction score
0
They demanded me to pay 450 for the replacement. I called Apple hotline and still no hope. Still have to pay 450 no matter what. This is shocking. I will buy AppleCare+ for my next iPhone no matter what. Now gotta sell this 5s away and use my iPhone 5
 

fuzzybear

Master Member
Joined
Apr 27, 2000
Messages
2,775
Reaction score
0
Applecaee is the way to go even its use for 1yr
Sammng Premium care is Lame
Pay for care but coverage not as good as apple
 

kenchi

Supremacy Member
Joined
Jan 4, 2012
Messages
5,906
Reaction score
2
A lab quote and apple also. Say full amount too tjay why I sold it Away and go for a used iphone 5
Until end of yr then upgrades for new iphone and get Applecare + for my parent too
 

Food_Lover

Arch-Supremacy Member
Joined
Dec 7, 2014
Messages
13,974
Reaction score
4,630
They demanded me to pay 450 for the replacement. I called Apple hotline and still no hope. Still have to pay 450 no matter what. This is shocking. I will buy AppleCare+ for my next iPhone no matter what. Now gotta sell this 5s away and use my iPhone 5

Hi Swiftwinds95,

I sent you a PM in regards about your case for the waiver. Do take a look.
Reply me if you have enquires.

Cheers.
 

capp21

Junior Member
Joined
Nov 7, 2014
Messages
7
Reaction score
0
I have my iPhone 5 for 3 years already then I noticed that my battery got bloated also. Last year my GF has the same problem (she had her iPhone 5 for 2 years that time) so she went to A.Lab in Plaza Singapura to get it fixed. They replaced the whole unit with a new one free of charge.

I wonder if they will replace the unit free of charge for my case also.
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top