iphone 8 - hairline crack

[kindaichi83]

just bought a new iphone 8. i checked in M1 store but really did not see the very not obvious hairline crack until i went to get the tempered screen and the storekeeper saw it.

tried to change it but M1 said i have already brought out the store so it is final.

anyone knows whether i will have luck in apple store?

 

[ralliart_ray]

Got 7 days exchange with Apple right?

 

[dricas_007]

Got 7 days exchange with Apple right?

hmm...thought only for ppl who purchase at apple store orchard can exchange? Correct me if i am wrong

 

[the-alchemist]

apple will do the exchange, just head down to orchard road

 

[tec_geek]

apple will do the exchange, just head down to orchard road

It’s only for products bought directly from Apple.

via  iPhone 8 Plus Space Grey HardwareZone Forums app

 

[swathe]

It’s only for products bought directly from Apple.

via  iPhone 8 Plus Space Grey HardwareZone Forums app

Apple warranty covers single hairline crack that does not show sign of impact or have spider web.

Treated by Apple as manufacturing defect.

 

[ralliart_ray]

hmm...thought only for ppl who purchase at apple store orchard can exchange? Correct me if i am wrong

when i bought @ singtel MBS, the guy told me 7 days with apple directly.... (exchange)

 

[the-alchemist]

It’s only for products bought directly from Apple.

via  iPhone 8 Plus Space Grey HardwareZone Forums app

nope.......

 

[*adiBOY]

just bought a new iphone 8. i checked in M1 store but really did not see the very not obvious hairline crack until i went to get the tempered screen and the storekeeper saw it.

tried to change it but M1 said i have already brought out the store so it is final.

anyone knows whether i will have luck in apple store?

You have to call Apple hotline. Apple store will only entertain sets that are bought directly off Apple Store or online store.

Don't expect Apple to give you a brand new set if you buy from Telcos.

 

[tec_geek]

nope.......

Apple warranty covers single hairline crack that does not show sign of impact or have spider web.

Treated by Apple as manufacturing defect.

I didn’t know that. Good to know.

via  iPhone 8 Plus Space Grey HardwareZone Forums app

 

[chengsun]

You have to call Apple hotline. Apple store will only entertain sets that are bought directly off Apple Store or online store.

Don't expect Apple to give you a brand new set if you buy from Telcos.

I believe now also no refurb set right......

 

[elimmel]

Just go down to Apple store and check lor.
That’s the convenience of having an Apple store here.

 

[kindaichi83]

You have to call Apple hotline. Apple store will only entertain sets that are bought directly off Apple Store or online store.

Don't expect Apple to give you a brand new set if you buy from Telcos.

but iphone 8 so new got refurb set le?

sad!

 

[*adiBOY]

I believe now also no refurb set right......

but iphone 8 so new got refurb set le?

sad!

You'll be surprise but if you are lucky, they will give you a new set albeit in a different box.

 

[Jirachi]

I thought Apple has a 14 day no questions asked return policy for their products?

 

[Be@rbrick]

don't ever go to those authorized service centre. high chances they would decline. just bring it down to the apple store and update us from there.

 

[manofsorrows]

I thought Apple has a 14 day no questions asked return policy for their products?

that is if you buy directly from them.

 

[manofsorrows]

hmm...thought only for ppl who purchase at apple store orchard can exchange? Correct me if i am wrong

I 2nd that ! dont ever go AASP.....

 

[kindaichi83]

don't ever go to those authorized service centre. high chances they would decline. just bring it down to the apple store and update us from there.

but i signing a new bond mah

 

[*adiBOY]

I thought Apple has a 14 day no questions asked return policy for their products?

Doesn’t apply to iPhone.