iPhone exchange at Starhub

[nickurey]

I went to Starhub at Plaza Sing to do an exchange of my iPhone 5S and 2 weird things happened.

The warranty restarted from the day I exchanged, not the day I bought the phone (2 weeks earlier).
Connect the phone to lappy and using iTools I can see the origin is not Singapore anymore, it's Hong Kong.

Also, I'm not sure if the battery is new, tho using iBackupbot to see there's only 1 cycle, but its full capacity is already 1520, less than original capacity by 30mAh. Not much but I thought it shouldn't be so.
And for God's sake I don't play game, don't use much but still the battery is very poor.

 

[nickurey]

Overall my experience at Starhub was bad, I spent 2 hrs to get it replaced.
Not like my previous phone which was an Apple set, exchange at QDC took less than 10 minutes.

 

[ecneret_eel]

I'm on my 6th iphone and my warranty has finally expired. Meaning I traded in my phone 5 times because I always get a faulty set. everytime I wait at least 1.5 hours, 2 hours is normal for StarHub bro, no choice..