iPod nano (1st generation) Replacement Program

kangdi

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Wow I must be very lucky, I sent in on 12 Jan, just got the call from sapura this morning! Collecting it later!
 

keanteac

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mine is 1 gb nano.
How many gb I will get back ?
Confirm is 6th generation ?
 

me_jul

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Maybe it has to do with the service center? Mine was sent via micro2000 on 17/11/2011. Called them up and they said Apple having manufacturing issue, no timeline on when I can collect. Just wait for their call.
 

hansenhon

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haha... now I got the impression that Last In, First Out by Sapura... probably they mix up which batch to go out first :p

by the way, still waiting...
 

keanteac

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Yeah...
I asked already.
1gb nano can get the 8gb 6th nano.
Just need to wait 6 weeks.
Thanks Apple :)
 

weeguy

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Sent my in to QCD at Tagore Drive on 23 Dec '11, received the call from them to pick up the the replacement today. So that was only around 5 weeks. Not too bad. Playing with the 6th gen nano as I speak :)
 

nokianseries

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Anyone got their nano from wheelock alr? Though I'm happy some of us got the replacement alr, I'm unhappy that I still haven't received it despite sending it in on 15Nov.
 

divine_R

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pui ! ******* wheellock one. so slow. sent in on nov16 till now haven come back. ipod nano when on round the world tour ?

Anyone got their nano from wheelock alr? Though I'm happy some of us got the replacement alr, I'm unhappy that I still haven't received it despite sending it in on 15Nov.
 

hansenhon

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I just make a call to Sapura@Funan, replacement shipment arrived only today, pending shipment checking. Inform me that I should be able to collect next week. Wait for their call.

Note that I'm sending mine on 16th November.. Hope this help & keep our fingers cross..

Cheers for the weekend
 

theory_87

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micro2000 said 1st batch is in... They should call us for collection next week
 

keanteac

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Confirm 6th Gen 8gb Silver in colour.
2 days for the replacement.
Thank you Apple.:)
 

pilotsnoopy

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sent Nov 20th

got this today


Thank you for choosing Sapura Synergy Singapore Pte Ltd to repair your Apple product.

Your Apple product: iPod nano
Service report no: DLM******** is ready for collection.

You may collect your unit at the following address:

SapuraService@DLM(Funan)
109 North Bridge Road #05-44
Funan DigitaLife Mall
Singapore 179097
Telephone: 63372993

Operating hours:
Mon - Sat: 11.00 am to 7.30 pm
Sun and Public Holidays: 12 noon to 7.00 pm

Be advised that Sapura Synergy reserves the right to dispose of any uncollected items within 6 weeks from the date of submission for servicing/repairs.

To authorize another person to collect on your behalf, you may pass the Customer Service Request form and a copy of your identification card to him/her. We will also appreciate it if a letter of authorization with your signature can be presented upon collection.


Please note our operating hours below:

Mon - Sat: 11.00 am to 7.30 pm
Sun and Public Holidays: 12 noon to 7.00 pm


This is a computer generated email. Please do not reply to this email. Please ignore this notification if you've already collected your unit or requested for paid on-site delivery. Thank you.
 

SpinFire

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micro2000 said 1st batch is in... They should call us for collection next week

Wah thats great. Tried to call eServ at Wheelock many times just now, no one picked up. Screwed up service center.
 
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